Support Assistent, extra

Lavasoft AB / Supportteknikerjobb / Göteborg
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Position Support Assistant, Extra Location Gothenburg, Sweden
Candidate Profile Lavasoft are looking for a student or someone
that likes to work extra in evenings, weekends and during the summer period. As
a Support Specialist of our Anti-Spyware program you will be the first point of
contact with the customer. You'll provide the first line of enquiry for all
incoming mail support. Your job is to identify a variety of customer
problems and provide the customer with the appropriate resolution. You will
maintain accurate records and reports. Your role will be to provide world class
customer service. Job Description Deep knowledge of windows 9.x,
2000, XP. Deep knowledge of windows registry and file system. Experience
within Anti-Spyware, preferably Ad-Aware. Experience and Skills You
understand the implications of software behavior and how it affects the user and
the system. We expect you to be a natural multi-tasker with the communication
and writing skills that are necessary. Essential Excellent
Analytical & PC skills. Experience with investigating program errors and
installation. Excellent troubleshooting skills. Attention to detail and
accuracy. Excellent English in writing. Positive, friendly,
professional manner. Teamplayer. Desirable Helpdesk
experience. Anti-spyware experience. Start date Immediate
opening How to Apply Please send your application in English by
email to career@lavasoft.com
About Lavasoft Founded in 1999, Lavasoft is "the original anti-spyware
company", with over a quarter of a billion downloads worldwide for the
Ad-Aware product. A private company headquartered in Gothenburg, Sweden,
Lavasoft provides security solutions for individual consumers and
enterprise clients alike. Lavasoft has 4,000 partners in 120 countries.
Lavasoft as an Employer Lavasoft attracts talented individuals from
diverse backgrounds. Professional and personal growth is highly valued and
achieved. We welcome applications from career professionals who are flexible
team-players with enthusiasm, dedication, team oriented attitude, and goal
oriented performance. We value skilled and experienced individuals who share our
strong commitment for excellence and active mission towards safer computing
environments.

Publiceringsdatum
2008-01-25

Anställningstyp/arbetstider
Tidsbegränsad. Hel/deltid.

Ersättning
Annan löneform. Timlön.

Så ansöker du
Ansökan inkommen senast 080225

Företag
Lavasoft AB
Lilla Bommen 1
Box 6
411 04 GÖTEBORG Epost: career@lavasoft.com
Mer information på http://www.lavasoft.com

Jobbnummer
110990

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