Supply Chain Process Specialist

Beiersdorf Aktiebolag / Logistikjobb / Göteborg
2026-10-01


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At Beiersdorf, home of Nivea, Eucerin, Hansaplast & Labello we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. We act according to our purpose, WE CARE BEYOND SKIN and take responsibility for our consumers, our employees, the environment and society.

We are looking for a proactive, business-focused Process Specialist to lead the development and optimisation of customer management and Supply Chain processes across the Nordics.

Acting as the Nordic SAP customer management SME, you will drive best practices, translate business requirements into effective system solutions, and collaborate with global SAP key users and IT teams to deliver continuous improvement.

As part of our digital transformation journey, you will leverage technologies such as AI, Microsoft Copilot, and automation tools to improve efficiency, simplify processes, and develop innovative solutions that enhance employee and customer experiences.

To stay connected to customer needs, you will periodically support customer order management activities, using these insights to identify process improvements and strengthen the overall customer experience.

This is a Fixed Term Contract up to 15 months

Your Tasks
Lead the implementation of global customer management projects and digital transformation initiatives within the Nordic region, working in close collaboration with the Global SAP key user community
Act as the primary point of contact for SAP-related matters within the Nordic Supply Chain organization, including the creation and management of IT support tickets as needed.
Drive the adoption and effective use of AI-powered tools, including Microsoft Copilot, to improve productivity and process efficiency.
Identifying recurring process failures and working on sustainable corrective actions
Identify opportunities for automation and lead initiatives that eliminate manual activities and simplify workflows.
Design, develop, or coordinate the implementation of automation solutions and bots that improve operational performance and service quality.
Maintain strong process governance by ensuring key processes are documented, updated, and followed.
Coordinate EDI-related projects in collaboration with internal IT functions and customers' IT departments
Support customer order management activities when needed to maintain operational insight and identify opportunities for improvement


Your Profile
Strong experience working with SAP or similar ERP systems; EDI understanding is a plus.
Strong understanding of customer management, order-to-cash and supply chain processes.
Experience driving process improvements, system enhancements, or business transformation initiatives.
Experience working with AI-enabled tools such as Microsoft Copilot, Power Automate, or similar technologies
Strong analytical skills with the ability to translate data and insights into practical actions and improvements.
Excellent stakeholder management and communication skills, with the ability to collaborate and simplify messages across functions and organizational levels
A continuous improvement mindset and a passion for process excellence and customer experience.


Please submit your CV in English

At Beiersdorf, we see you as a person – far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment. That is why we have a lot to offer!

Competitive salary
Bonus
Private Health Insurance
Pension
30 days vacation per year
Wellness fee
Meal vouchers
Discounted product purchases
Leave entitlements and wellbeing support to include access to an excellent Employee Assistance Programme


At Beiersdorf, we believe that every individual brings unique perspectives, experiences, and strengths that deserve to be valued and celebrated. We are committed to fostering an inclusive and supportive environment where everyone feels empowered to be themselves, thrive in their role, and work in ways that enable them to succeed. Through flexibility, understanding, accessibility, and meaningful support, we aim to ensure that all colleagues feel respected, heard, and able to reach their full potential.

We are committed to providing an inclusive recruitment experience and are happy to discuss any reasonable adjustments at any stage of the process to support you.

Så ansöker du
Sista dag att ansöka är 2026-10-31
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Beiersdorf Aktiebolag (org.nr 556048-9030)
Theres Svenssons gata 13, 3tr (visa karta)
417 55  GÖTEBORG

Arbetsplats
Beiersdorf AB

Jobbnummer
10113371

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