Summer Substitute - Customer Order Service Representative

International Färg AB / Kundservicejobb / Göteborg
2026-05-22


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At International Färg 's production site in Gunnilse outside of Gothenburg we manufacture global world leading protective coatings for bridges, wind turbines, sport arenas and more under the brand International. International Färg has since 1998 been a part of AkzoNobel. At the site you will also find sales and marketing offices for our three business segments: Marine & Protective, Yacht Coatings and Powder Coatings for the Nordic region. We are about 150 proud employees, together we represent a wide variety of nationalities, working together to make the world more colorful.
Do you enjoy working with people and delivering great customer service? We're looking for someone to join us this summer!

What can AkzoNobel offer you?
At AkzoNobel you are met by a warm and welcoming atmosphere. We work together with a focus on innovation and sustainability, to be the leader in our industry. Diversity enriches our workplaces and we work actively together with our employees to make them thrive and develop. We work strategically to become a better employer. This has resulted in that we have been appointed one of Sweden's Karriärföretag 2026. We offer you an international working environment where you take on rewarding and challenging tasks that broaden your horizon and develop you in your role. You will work with competent and like-minded colleagues who share your attitude and enthusiasm. Welcome!

What will you do?
In the role of Customer Service Representative for International Färg, you will together with your nine colleagues, always ensure to maintain excellent service to our customers in Marine and Protective Coatings for the Nordic region. Your main tasks are:
• Where appropriate contact agents and make necessary arrangements for delivery to an agent, vessels or direct to customers
• Obtains adequate customer and product knowledge to find solutions for customer needs
• Completes registering / filing / archiving of customer service-related documentation
• Assures cooperation between customer service and field sales force regarding administration of customers' orders.
• Closely cooperates with the logistics function to maintain consistency in approach towards customer service in the organization.
• Adheres to all applicable corporate as well as site policies/procedures regarding personal conduct/HS&E standards and acts in compliance with all regulations
• To have daily contacts with stakeholders and colleagues in various functions in Europe but also worldwide. To ensure we fulfill our customer orders, on time and in full

Who are you?
As a person, you like to be in a supportive role where you act as the first contact for our customers to manage various questions. You are a social and service-minded person who always puts the customer in focus. We also believe that you are solution-oriented, patient and have the ability to prioritize among your tasks. You have a flexible attitude to your work and enjoy working in teams. You are also used to work on many topics at the same time. You speak and write fluent in both Swedish and in English, as this is our corporate language.

Your application
At AkzoNobel we are very committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We strive to embrace diversity, tolerance and respect. Our recruitment process plays a major role in this journey as it lays the foundation for a diverse work environment. In our organization, all qualified applicants are treated from an equal perspective regardless of ethnic origin, religion, gender, gender identity, sexual orientation, age or disability.
Please write your application in English.
For the information about the recruitment process, please contact Isabella Segovia Lundh, Junior Talent Acquisition Partner, isabella.segovialundh@akzonobel.com.

Så ansöker du
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Jobbnummer
9923959

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