Summer job in Klarna?s German speaking Customer

Klarna AB / Butikssäljarjobb / Stockholm
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Are you a German speaker looking for a summer job? Are you a service minded and efficient problem solver? Do you have strong communication skills and enjoy investigating tricky customer cases? Great, then you are the one we are looking for! The Customer Service department?s primarily goal is to deliver excellent service to Klarna?s customers, both our end-consumers and the e-stores using our payment services. We?re now looking for German speaking agents to join our Customer Service full time during the summer period.

In our Customer Service, the Dispute Resolutions department is a central part, and your work will have a direct impact on our customer satisfaction. As an advisor you will give our customers excellent service by providing solutions over e-mail. Acting as the second line of response to our German customers, you will be responsible for solving tricky customer and partner cases and delivering service with high efficiency.

To succeed in this role you are a driven and independent person, with a strong interest in communication. Critical thinking comes naturally to you, and you are secure in making the right decisions, while being unafraid to use your own initiative. Ideally you have experience in customer support, and you are required to have excellent German spoken and written skills, as well as English fluency.

If this sounds like the perfect fit for you, please send us your application in English as soon as possible, but no later than 2016-04-19. Selection and interviews will be held continuously.

Location
Stockholm

Varaktighet, arbetstid
Visstidsanställning 11 dagar - 3 månader
Heltid

Publiceringsdatum
2016-04-06

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Klicka på denna länk för att göra din ansökan

Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
2765254

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