Store Manager
Jd Sports Fashion Sweden AB / Chefsjobb / Stockholm
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hela Sverige Visa alla jobb hos Jd Sports Fashion Sweden AB i Stockholm Established in 1981 with a single store in the North West of England, JD Sports Fashion plc is a leading Multi -Channel retailer of sports fashion and outdoor brands in the UK and Europe.
The Group has over 800 stores across a number of retail fascia's and is proud of the fact that it always provides its customers with the latest products from the very best brands.
Role Overview:
Managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent JD Sports in the most professional manner.
Customer Service
• Maintain customer retention by providing first class service.
• Deal with enquires and complaints and resolving the issue/request.
• Drive consistency within your internal teams to achieve the highest service levels.
• Have a strong understanding of the Mystery Shopper programme, Customer Satisfaction, Surveys and Net Promoter Score (NPS).
Sales
• Ensure that targets are achieved and, where possible, exceeded.
• Manage in store devices in order to capitalise on a wider range of products.
• Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and
conversion, applying this to the store environment.
Visual Merchandising
• Following a weekly brief, ensure that this is applied to your store and maintain high visual
Standards.
• Attract, engage and motivate customers into making purchases in store by using the latest
Visual techniques.
• Making sure that all new product and advertised product is all visible and in the correct locations.
• Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising
Guidelines.
Training & Development
• Develop existing team members and encourage progression within the company.
• Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.
• Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.
• Management development should be prioritised by the use of the in-house Trainee Management Academy.
Skills/Experience/Knowledge needed:
• Retail Management experience would be advantageous
• Excellent Time Management skills
• IT skills- Microsoft Outlook, Word and Excel.
Benefits
• Company discount
• Competitive salary
• Bonus scheme
The Ideal Candidate will be:
• In possession of strong leadership and communication skills, with the ability to both inspire and motivate their team.
• Encouraged to use their own initiative, creativity and flair in their merchandising as well as being accountable for the profitability of the branch.
• Passionate about providing excellent levels of customer service.
• Have in-depth knowledge of the industry as a whole.
• Experienced in the field of retail management. However, this is not essential as full training will be provided.
We are looking for a Store Manager in our JD Sports in Kista.
Our Company was established in 1981 with a single store in the North West of England, JD Sports Fashion plc is a leading Multi -Channel retailer of sports fashion and outdoor brands in the UK and Europe.
The Group has over 800 stores across a number of retail fascia's and is proud of the fact that it always provides its customers with the latest products from the very best brands.
Publiceringsdatum2016-11-23Så ansöker duSista dag att ansöka är 2016-12-07
KontaktMaja Kristjansen
Maja.Kristjansen@jdplc.comFöretagJd Sports Fashion Sweden AB
AdressJd Sports Fashion Sweden AB
Box 16285
10325 Stockholm
KontorsadressN/A
Jobbnummer 3176763
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