Software Engineer ServiceNow, Stockholm
Shaya Solutions AB / Datajobb / Stockholm
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hela Sverige About the assignment:
• Location: Stockholm
• Duration: 02-nov-2020 - 31-mar-2021
• Apply as soon as possible
• Extent: 100%
• Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.
Description
Build, enhance, deploy and troubleshoot conversations in Virtual Agent. Train and develop NLU functionality with the Client's specific terminology.
Keep the Out of the Box perspective in all configurations and follow the rules and routines established for the NOW Platform.
The role will be part of a product team with Data Analyst, Method Way of Working Expert and Technical Engineer working together with data-driven insights combined with input from Helpdesk agents to make the Virtual Agent be part of an Awesome Colleague Support experience!
Mandatory competence and experience:
• Around 5 years of experience within the area
• ServiceNow ITSM PRO skills:
• · CSA Cert, ITSM CIS Cert; Performance Analytics CAS cert (nice to have), Virtual Agent MC,
• · Predictive Intelligence MC, Performance Analytics MC, Integration Hub MC, Flow Designer MC'
Personal skills:
A Software Engineer Architect at the Client is a multifaced role and they want you to be the guardian of the agile mindset and with a passionate and encouraging way you will contribute to develop and spread the the Clients culture.
To be successful we believe you have a great passion and hands-on experience of coding and agile processes and you possess great people skills, a curious mindset, strong drive and a positive can-do attitude. You dare to stand-up and be creative
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How to proceed with the process
• Apply for the assignment through this ad.
• State your preferred hourly rate in the application.
• Upload your CV in word format.
• We will revert to you if we need further information or clarification regarding your application.
• The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.
You will be informed about the Customer should you be called to an interview.
About Shaya Solutions
Stockholm based tech company focused on engineers, economists, technologists and lawyers within the IT, Energy and Infrastructure segments.
We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.
Our core values are Humility, Perseverance and Flexibility.
Please do not hesitate to contact us if you have any questions.
We politely decline all contact from ad vendors. Many thanks!
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2020-10-06ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2020-10-20
Klicka på denna länk för att göra din ansökanFöretagShaya Solutions AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Shaya Solutions AB (org.nr 559058-6649)
Jobbnummer 5388334
Observera att sista ansökningsdag har passerat.