Site Reliability Engineer
EPiServer AB / Datajobb / Stockholm
2017-10-24
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hela Sverige - Serve as level 3 support resource for responsible systems
• Troubleshoot and resolve end-user issues independently and efficiently
• Build knowledge base around common production support issues.
• Troubleshoot and fix the system when it breaks
• Reduce the impact of errors.
• Troubleshoot and fix the system when it breaks.
• Automate repetitive tasks.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Automate incident handling to build "self-healing" systems.
• Author and maintains documentation for related processes, procedures and system events
• Identify areas of improvement within our systems and perform enhancements.
• Share the responsibility of being on-call
The best person for this role is someone that has a collaborative spirit, it's not about being a hero and having all the answers, it's about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption. The team needs someone who can ask questions, learn from others and turn chaos into order.
This role would be a great fit for someone with creative and innovative problem solving skills with a willingness to take responsibility all the way to production. You will help architect, configure and implement solutions that operate at scale - seeing your own technology efforts directly improve the reliability of our products. Our teams are empowered and expected to improve our products to truly deliver a reliable experience to customers. You will own tasks from planning to delivery to realise this goal and collaborate with different team.
Episerver Engineering Operations is a rapidly growing part within the organization. We are in the process of building our teams, tools and systems as part of our mission to build the leading digital experience platform. We enable Episerver to go fast by providing real time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values (Dependable, Collaborative and Simple) with a strong customer focus and possess a healthy sense of urgency. We are a heavily data driven team, utilising a variety of data collection, enrichment, analytics and visualisations to learn about our complex systems.
We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you.
Publiceringsdatum2017-10-24Så ansöker duSista dag att ansöka är 2017-11-23
Ange följande referens när du ansöker: Site Reliability Engineer
FöretagEPiServer AB
AdressEPiServer AB
Box 7007
10386 Stockholm
KontorsadressRegeringsgatan 67
Jobbnummer 3765690
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