Shiloh is recruiting an IT-technician to Olofström!
Experis IT Huvudkontor / Supportteknikerjobb / Olofström
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hela Sverige Shiloh Industries is dedicated to delivering lightweighting, noise and vibration solutions to automotive, commercial vehicle and other industrial markets. Every day, our focus is on successfully balancing the need to reduce cost, weight and part complexity with the need to enhance performance, safety and fuel efficiency.
Headquartered in Valley City, Ohio, Shiloh has demonstrated an imaginative approach to lightweighting. Our vertically integrated structure enhances the effectiveness of our advanced capabilities and allows our experts to take an objective look at all lightweighting options, from materials to processes, and determine which path provides the most effective, cost-efficient solution for you.
IT-Technician
As an It-Technician you will coordinate problem identification and resolution, track and report Service Desk activities and follow internal escalation routines. You will be part of a global IT and Service Desk team. The objective is to operate, maintain, and provide ongoing technical IT support for Shiloh Europe locations.
Key responsibilities:
• Provide end-user software troubleshooting and support for all software and hardware needs of end-user computing and desktop-based LAN/WAN systems
• Coordinate procurement, setup, distribution, inventory, imaging and maintenance of all end user technologies; use asset inventory system to track hardware and software and maintain compliance.
• Administer systems and users in Active Directory, System Center Configurator Manager, TrendMicro antivirus system and TeamViewer tools.
• Maintain and repair broken hardware and/or coordinate software and hardware vendors to request service regarding defective products.
• Provide accurate record of work assigned in a service management tracking tool; monitor all open issues to ensure business and customer expectations are met, provide periodic updates, and promote customer advocacy.
• Report system problems to appropriate technical/management staff and confer with them to resolve production issues.
• Perform system analysis techniques and procedures, including cross-functional discussions, to determine hardware, software or system functional specifications. Consult and develop new systems and/or processes to improve production.
• Supports local data center operations including facility infrastructure support for HVAC, generator, UPS and related electrical systems.
Requirements:
• Bachelor's Degree in Computer Science or related field; min. 2 years related experience
• Fluent in English and Swedish - both written and spoken. Ability to write reports, business correspondence, and procedure documentation.
• Analytical Skills - ability to analyze technical issues; data collection and analysis; reasoning abilities
• Computer Skills - for desktop computing and server environments
• Customer Service skills and highly service minded
• Excellent communication skills including ability to in a pedagogic way describe complex problems to internal customers
• Teamwork and cooperation
• Ability to work overtime and/or irregular hours; on-call responsibilities
You will work at our facility in Olofström in a pleasant work environment and be part of the global Shiloh IT team. You get the opportunity to contribute with your expertise in an important support area and at the same time you can continue to develop within Shiloh Industries.
Contact information
In this recruitment process we cooperate with Experis IT. If you have any questions regarding this position, please don't hesitate to contact Jenny Järgren, recruitment consultant at Experis IT, phone 070-255 71 43 or
jenny.jargren@se.experis.com . You apply for the position by registered or attached CV at
www.experis.se . The selection is ongoing apply therefore as soon as possible.
We look forward to receive your application!
Varaktighet, arbetstid
100% Enligt överenskommelse
Publiceringsdatum2015-10-23ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2015-11-30
Klicka på denna länk för att göra din ansökanKontaktJenny Järgren 0470-745595
FöretagExperis IT Huvudkontor
AdressExperis IT Huvudkontor
Klarabergsgatan 29
11181 Stockholm
KontorsadressKlarabergsgatan 29
Jobbnummer 2494161
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