Services Account Representative
AB Tetra Pak / Kundservicejobb / Lund
2025-12-04
Visa alla kundservicejobb i Lund,
Lomma,
Staffanstorp,
Burlöv,
Kävlinge eller i
hela Sverige Visa alla jobb hos AB Tetra Pak i Lund,
Karlshamn,
Tanum,
Hammarö,
Sunne eller i
hela Sverige At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.
Job Summary
We are looking for a Services Account Representative (SAR) who will be the main customer contact for operational services business matters.
Offering quality service with innovative solutions, looking to drive excellence in customer satisfaction.
A SAR covers several customers and works within Key accounts in close collaboration with the Services Key Account Managers and Services Sales Managers.
You will be based in either Paddington, Lund or Helsinki.
What you will do
As a Services Account Representative you will:
Lead communication and planning with customers for service and maintenance events, permanent solutions and re-building kits
Lead customer enquiries; Responding and channelling it into the organisation as required
Participate and coordinate service contract fulfilment and non-contract events and follow-up, Managing service scheduling conflicts and scope fulfilment and/or variations
Participate with input to the preparation of the sales strategy including Services Key Account Plans, by using internal and external data sources
Participate in customer relations from an operational perspective and transactional sales through structured communication
Participate in analysis and follow up customer satisfaction results together with Services functions
Lead administration of sales opportunities based on customer information, together with Services Key Account Managers and Services Sales Managers
We believe you have
Minimum 3 years of leadership experience in administration, across boundaries is preferred
Strong productive focus
Demonstrated exceptional Customer Service skills
Proven record of process implementation, discipline and organisational agility
Advanced excel skills
Strong continuous improvement focus
Preferred but not essential: University Bachelor in technical/business disciplines or equivalent
We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at
https://jobs.tetrapak.com/. This job posting expires on 17th December,2025.
If based in Sweden, trade union information contact Unionen Lisbeth Larsson at +46 46 36 2320 and Sverige Ingenjörer Lars Haraldsson at +46 46 36 2533
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Så ansöker du Sista dag att ansöka är 2025-12-17
Klicka på denna länk för att göra din ansökan E-post:
HR.Res.Admin.Sweden@tetrapak.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare AB Tetra Pak (org.nr 556050-0398)
Ruben Rausings Gata (
visa karta)
221 86 LUND
Arbetsplats Tetra Pak
Jobbnummer 9628963