Service Specialist within Risk Engineering to Zurich Nordic

Zurich Insurance plc (Ireland), Sweden Branch / Administratörsjobb / Stockholm
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In Nordic, we help medium sized companies and global corporations around the world to understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services. We are looking for a positive person to strengthen our Risk Engineering team as a Service Specialist, with the objective to deliver excellence customer service and support to our Risk Engineers.

Zurich Risk Engineering is the strategic partner of our industry clients focusing on the identification, evaluation, quantification and reduction of overall risks and their possible impact. We have 900 risk professionals with industry expertise operating in over 40 countries working with first-class methods and tools covering a broad variety of disciplines.

As a Service Specialist, you will provide administration support to Risk Engineers and services to brokers and customers in order to maintain excellent customer service standards. You will also maintain risk files and customer databases and implement agreed controls, practices and procedures in accordance with service level agreements.

Other job tasks
• Customer support for large customers
• Support Risk Engineers and Underwriters in Zurich Nordic with administrative tasks
• Coordinate and be the single point of contact to the global Risk Engineer network for all received business (planning, budgeting and invoicing)
• Super user in our Risk Engineering system
• Quality representative for Risk Engineering in Nordic in the global Risk Engineering network

Please refer your questions to Gisela Wiborgh, Nordic Head of Risk Engineering.

Qualifications and skills:
• Ability to deliver excellent customer service
• High administrative skills
• Ability to handle multiply priorities
• Good IT skills, especially excel, and interest in IT systems
• Solid verbal and written communication skills in both Swedish and English are required

As a person, you are a team player and accurate in your work. You have a problem solving mind-set and are eager to resolve challenging tasks. You are responsible, communicative and show multitask capabilities. You like working independently but with good abilities to co-operate with both customers and colleagues. Experience in insurance market issues is a plus.

Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 54,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.

At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Publiceringsdatum
2017-08-23

Så ansöker du
Sista dag att ansöka är 2017-09-21
Klicka på denna länk för att göra din ansökan

Kontakt
Gisela Wiborgh gisela.wiborgh@zurich.com +46 8 579 33 363

Företag
Zurich Insurance plc (Ireland), Sweden Branch

Adress
Zurich Insurance plc (Ireland), Sweden Branch
BOX 5069
10242 STOCKHOLM

Kontorsadress
Linnégatan 5

Jobbnummer
3658354

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