Service Planning Development Manager
Volvo Group / Läkarjobb / Göteborg
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hela Sverige Business Development at Global Aftermarket Volvo Penta is looking for a
Service Planning Development Manager
Do you have a genuine interest in customer 's success and development of services landscape? Are you looking for an exciting role in a dynamic international environment filled with career development possibilities?
As Service Planning Development Manager you will be the expert towards our dealers, OEM customers, end-users, internal and external stakeholder's teams within Volvo Penta and Volvo Group to lead development of assigned services and maximize the business value.
Who are we?
We focus on creating solutions for our customers. We believe in cooperation, daring to make decisions and have fun!
Main responsibilities
Your responsibility will cover both connected and non-connected services and related IT systems & Tools. Your purpose is to improve the customer experience and uptime through:
Service Planning portfolio: from static to adjusted to dynamic service planning
Service protocols and Service calculator
Product specific health check services such as oil/fuel/coolant analysis
Strong coordination with other services around this area (e.g. remote monitoring/diagnostics, service contracts)
You will interact closely with all necessary company functions to:
Be overall responsible for the overall performance of assigned services
Plan, develop and maintain requirements and standards for the assigned services
Enhance and develop the proposed new services and/or improvements
Be responsible for services delivery end-to-end, incl launch and marketing
Participate in projects, training development and sales activities together with regions and segments
Support the development of related processes, capabilities and governance aspects behind this kind of services
Perform market and competitor analysis
To sum up
If you see the importance of combining a hands-on attitude with strategically approach when translate business objectives into actions. If you are a skilled communicator and a team player with a sense of humor used to act in a matrix organization. If you are ready for a challenge. Then you are the one we are looking for!
For further information, please contact
Romulus Grosu, Vice President Business Development Global Aftermarket, Tel + 46 31 3225716
This is you
Commercial and/or Technical education (Bachelor of Science or equivalent)
Knowledge of Volvo Penta products and services is a plus
Technical and business experience in developing and go-to-market with services
Tech-savvy, sales-oriented and drive-for-results attitude
An analytical and big-picture approach to find and implement solutions
Fluent in English, both written and spoken
Availability to travel when required
The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.
With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.
Publiceringsdatum2019-04-26Så ansöker duSista dag att ansöka är 2019-05-17
Klicka på denna länk för att göra din ansökanFöretagVolvo Group
AdressVolvo Group
•
40508 Göteborg
Kontorsadress•
Jobbnummer 4754888
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