Service Owner Mail, Live Meeting, OCS and Lync
Volvo Personvagnar AB / Elektronikjobb / Göteborg
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hela Sverige Volvo Car Corporation designs, develops, manufactures and markets Scandinavian luxury cars that understand people. Founded in 1927 we are a Swedish company at heart - with a second home market in China -
but our eyes and ears are everywhere in the world.
Understanding our customers globally is the foundation and starting point for everything we do.
Working at Volvo Car Corporation offers an exciting and challenging job experience, with lots of room for innovative thinking, cross functional work and opportunities to grow.
Volvo cars are sold in more than 100 countries around the world, and main production takes place in Sweden, Belgium and China.
Core & Collaboration Services (CCS) is a function within Volvo Cars Information Technology (VCIT), globally responsible for delivery of Application Operation, Maintenance and Support of IT products and services such as Integrations, Data Warehouse, Business Intelligence, Document Management, Directory Services, Portals, Mail and Collaboration tools within Volvo Car Corporation (VCC).
VCC and CCS are in an expansive period and we are looking for you that can contribute and be a part of our team.
Main tasks and responsibility:
You will be responsible for application operation, maintenance and support of Mail, Live Meeting, Office Communicator and Lync within VCC.
You may also take part in new development activities in this area. Our solutions are built upon the Office 365-Dedicated services provided by Microsoft. We also make use of "Bought Services" for 1st and 2nd Line Support in this area.
You will be responsible for:
That the application fulfils Service Level Agreements.
Appropriate budgeting of operation and maintenance activities.
Communication of performance, status and activities to Business.
That applicable IT-security and control activities are planned and executed.
Required Qualifications:
Strong Customer Orientation.
Knowledge of mentioned Services within large companies.
Knowledge in ITIL processes.
Knowledge in Maintenance Establishment.
Effective in communication (written, presentation, oral).
Has a structured way of working and documenting.
Works naturally with continuous improvements.
Preferred Qualifications:
Understanding and experience from the automotive industry.
Understands the business value of the service.
Experience:
Microsoft Exchange.
Technical and business context relevant for IT application/service.
IT Service Management, governance and business process support.
A global IT and business environment.
Planning, governing & following up of third party suppliers responsible for parts of an IT service.
Setting up support chain for IT service and hand shake with all parties.
Required Education:
University degree or equivalent experience in a relevant field.
Fluent in Swedish and English, both oral and written.
Please contact:
Nicklas Lidevi , tel +46-31-59 76 55
We want your application at the latest 2012-03-13.
Publiceringsdatum2012-02-29Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2012-03-13
För att söka denna och andra tjänster på Volvo Personvagnar går du in på följande internetsida:
Klicka på denna länk för att göra din ansökanAnsökan kan tyvärr inte göras via e-post.
FöretagVOLVO PERSONVAGNAR AB
AdressVOLVO PERSONVAGNAR AB
40531 GÖTEBORG
KontaktuppgifterTelefonnummer: 031-590000
Jobbnummer 1172441
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