Service Owner - Service Desk & Onsite Support - Danda - Supportteknikerjobb i Göteborg
Service Owner - Service Desk & Onsite Support
Danda / Supportteknikerjobb / Göteborg
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For our client we are looking for a Service Owner

Job description:

We are looking for a consultant to join our customers automotive company in the role as Service Owner for our customers Global Service Desk & Office Onsite Support. In this assignment you will work closely together with agile teams and other stakeholders. The main purpose of this role is to ensure alignment of a shared product vision, create user stories, maintain the backlog and maximize the value of the product. Our customer is in an interesting phase where they want to position the Service Desk for the modern product-oriented landscape.

Main tasks for the Service Owner:

Follow-up of the supplier's performance
Set strategic visions for the services
Work with other Service Owners and Business liaison officers to continuously tweak the services
Support product teams to make sure the most business value is delivered
Monitor trends and technologies in the business
Adopt the services to always be fit for purpose with focus on business value
Follow-up on financial performance of the services
Maintain relevant documentation

Required skills:

We believe you have a University degree as well as experience from recent leadership. As a Service Owner you are a leader with a strong end-to-end business process knowledge. You have a passion for operational excellence and focuses on best practice methods.

Preferred skills:
Ideally you have hands on experience from the Service Desk area. It is also meriting if you have experience working in an agile and product oriented landscape for a few years.

Start: asap
Duration: 2019-12-02
Location: Gothenburg
Work load: 100%
Working language: English

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Så ansöker du
Sista dag att ansöka är 2018-12-02
Klicka på denna länk för att göra din ansökan

Jenny Frank 0728-560153


Södra Långgatan 25
21144 Malmö

Södra Långgatan 25, Malmö


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