Service Owner - Application Support Engineer
Transformation Hub AB / Datajobb / Stockholm
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Solna,
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hela Sverige Visa alla jobb hos Transformation Hub AB i Stockholm,
Solna,
Sundbyberg,
Tyresö,
Linköping eller i
hela Sverige RIght now we are looking for a service owner - application support engineer for a consulting assignment to a costumer based in Stockholm.
Start: ASAP
End: 31/03/2024
Work load: 100%
The assignment will mostly be carried out on site but 30% remote work is allowed.
Responsibilities:
• Be accountable for that the service(s) over time deliver value and meet stakeholders expectations and business' needs
• Ensure cost efficient, stable and sustainable service operation and delivery
• Performs defined tasks to monitor service delivery against service level agreements and reports on status
• Service life cycle planning and follow up: Service roadmap, demand and capacity management, and prioritizes improvements
• Keep information of the service(s) up to date
• Cooperate and agree deliveries with underpinning supporting services, solutions, functions and processes
• Analyze service and component availability, reliability, maintainability and serviceability in order to find possibilities to improve
Requirements:
• Challenge the status quo and find new solutions and promote innovation and new ideas
• Empower others to learn and grow
• Create partnership with and drive collaboration with internal and external parties
• Manage contracts and negotiations with external suppliers
• Influence decision makers and manage stakeholders in order to achieve service mission
• Lead cross functional teams
• Own and articulate end-to-end service requirements
• Understand customer and business needs and understand impact on services and priorities
• Understand and express the connections between larger business goals and service roadmap
Functional Knowledge:
• Service Life cycle Management
• Vendor Management
• Information Technology Infrastructure Library, ITIL
• Agile methods
• Financial Management and Planning
• Internal and external Stakeholder Management
• Service architecture, offerings and agreements
• Rather deep understanding of underlying technical solutions
• Service Catalogue Management
• Contracts and negotiations
Please apply with:
Up to date resumé in word-format
Desired hourly rate
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2024-03-13
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Transformation Hub AB (org.nr 559163-5221),
https://tyfoon.se Arbetsplats Tyfoon
Kontakt Love Ekberg
love@tyfoon.se 0760103601 Jobbnummer 8140765
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