Service Operation Owner - Ikea Communications AB - Datajobb i Älmhult
Service Operation Owner
Ikea Communications AB / Datajobb / Älmhult
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Digitalization is one of the main enablers for making our offer more relevant for the many people. Global Support provides business solutions for IKEA Components and are divided into different Solution Areas. We bring IT and business competencies together through common ways of working. We are responsible for developing new business solutions and keeping existing solutions relevant and running. We are now in a change, reinforcing the organization with the competencies and capabilities we need for the future.

We are looking for a Service Operation Owner to our Solution Area, Steer and Enable.

Do you want to join us on our journey?

The role as Service Operations Owner will be the main responsible for our relations with the different partners we have within the area of Integration and Infrastructure delivery.

You will handle all aspects of IT Service delivery of the assigned IT services. This includes management of service operations, execution of life cycle management, IT Service performance in accordance with service level agreements, management of supplier operational delivery and budgets/follow up for the assigned service(s).

You will be responsible:
To lead the end-to-end delivery of running IT services for the assigned service(s).
To establish internal and external agreements as required to fulfill SLA for the assigned service(s).
Responsible to manage the budget and forecasts, follow up cost development and secure improvements in cost efficiency
To secure fit for purpose infrastructure architecture and design for the assigned service(s) in cooperation with e.g. solution owners, solution architects, IT architects and vendors. Secure that continual improvements of the assigned service(s) is driven within the same value chain.
You will also contribute in relevant governance forums, steering groups and forums connected to the solution area. Responsible for planning, follow-up and communication of IT service related activities for the assigned service(s), e.g. deployment execution, monitoring and reporting and activities within availability and capacity management.

Varaktighet, arbetstid
Regular Regular


Further details about terms and conditions will be covered in employment contract.

Så ansöker du
Sista dag att ansöka är 2018-12-30
Klicka på denna länk för att göra din ansökan

Jonas Levin

IKEA Communications AB

IKEA Communications AB
Box 600
34324 Älmhult

Södra Ringvägen 4


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