Service Manager
Svenska Testhuset AB / Försäljningsjobb / Karlstad
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hela Sverige Service Manager - North East Europe
Emerson Process Management in Karlstad, Sweden
Emerson Process Management (www.emersonprocess.com), an Emerson business, is a leader in helping businesses automate their production, processing and distribution in the chemical, oil and gas, refining, pulp and paper, power, water and wastewater treatment, mining and metals, food and beverage, life sciences and other industries. The company combines superior products and technology with industry-specific engineering, consulting, project management and maintenance services. Its brands include PlantWeb?, Syncade?, DeltaV?, Fisher®, Micro Motion®, Rosemount®, Daniel®, Ovation® and AMS Suite.
Summary of role
Operational management of the Customer Service departments in North East Europe (Sweden, Denmark and Finland) combined with a broad involvement and responsibility in the further development of regional service business - both volume and new deliverables. Customer satisfaction and market recognition as a service provider are key parameters.
Required Qualifications and experience
You should have a technical background ? Bachelor's or equivalent level of education. We require that you have proven experience in management and customer services. It is also important you have the background/knowledge of process industry and knowledge and experience in process automation.Further we want you to be business minded with commercial skills, have an entrepreneurial spirit and have a vision to communicate on multiple levels. It is necessary that you speak and write the Swedish and English languages fluently.
Professional competencies
You should have leadership skills and be able to organize people and processes and put things in motion. The job requires you to be a coach and people manager and that you have the ability to build effective teams. You have to be able to deal with complexity and ambiguity and be pro-active and responsive. To monitor and control are other important tasks as well as develop direct reports. We expect you to have high level of integrity meeting Emerson ethical standards.
For additional information, please contact Bengt Libäck, Testhuset +46 54 21 91 10 or Sofia Stenwreth, Testhuset +46 54 700 02 01.
Please apply at
www.testhuset.com. Last application date is November 5, 2010.
Publiceringsdatum2010-10-25KörkortskravB
Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2010-11-05
Ansökan kan tyvärr inte göras via e-post.
KontaktBengt Libäck, +46 54 21 91 10
Sofia Stenwreth, +46 54 700 02 01
FöretagSvenska Testhuset AB
AdressSvenska Testhuset AB
Karlbergsgatan 4
65224 KARLSTAD
KontorsadressKarlbergsgatan 4
KARLSTAD
KontaktuppgifterTelefonnummer: 054-213830
Jobbnummer 761670
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