Service Manager - Scada & Production It - Södertälje

Sway Sourcing Sweden AB / Datajobb / Södertälje
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We are currently looking for an experienced Service Manager for an assignment with an international industrial company operating in the Södertälje area. The role is connected to SCADA and Production IT in a production-critical environment, with a strong focus on stable operations, high service quality, and close collaboration between business operations, production, and technical teams.
In this role, you will act as a key link between various stakeholders and be responsible for coordinating and driving service delivery forward together with production, maintenance, and internal IT functions.
Responsibilities

Manage end-to-end delivery of SCADA-related services

Ensure SLA and quality targets are met

Handle and coordinate incidents, problems, and changes

Act as the main point of contact between the business and internal teams

Support production-related matters connected to existing production lines

Drive upgrades and change initiatives together with Production & Maintenance

Coordinate server and infrastructure-related activities for production environments

Follow up on KPIs, service delivery, and reporting

Coordinate cross-functional teams during incidents and escalations

Ensure proper documentation and service readiness

We are looking for someone who has

Experience in Service Management or Service Delivery

Experience working in SCADA environments, industrial IT, or production-related systems

Strong understanding of Incident, Problem, and Change Management

Experience with SLA and KPI follow-up

Ability to coordinate multiple stakeholders and teams simultaneously

Basic understanding of IT infrastructure and server environments

Strong communication skills and a structured way of working

Fluent English is required; Swedish is considered a merit

Personal Qualities
We believe you are a responsible and structured person who enjoys working in a coordinating role. You are used to collaborating closely with both technical teams and business stakeholders and have the ability to create stability and drive progress in a production-critical environment.
Start Date & Application:
Start date: 2026-05-25 End date: 2026-09-30 Application deadline: 2026-05-22 Location: Södertälje (hybrid) Contact person: +46 790 062 711
Selection and interviews are conducted continuously.
Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company-quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries.
Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts.

Så ansöker du
Sista dag att ansöka är 2026-05-22
Klicka på denna länk för att göra din ansökan

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "teamtailor-7754002-2005500".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Sway Sourcing Sweden AB (org.nr 559360-7517), https://www.swaysourcing.com
151 71 (visa karta)
151 71  SÖDERTÄLJE

Arbetsplats
Sway Sourcing

Jobbnummer
9915498

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