Service Manager - Global Sales
Axis Communications / Säljarjobb / Lund
Observera att sista ansökningsdag har passerat.
Visa alla säljarjobb i Lund,
Lomma,
Staffanstorp,
Burlöv,
Kävlinge eller i
hela Sverige Visa alla jobb hos Axis Communications i Lund,
Malmö,
Göteborg,
Linköping,
Stockholm eller i
hela Sverige About Axis Communications
Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, and audio systems. Axis has more than 3,000 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions.
For more information about Axis, please visit our website
www.axis.com .
Reference number: 2520
Love Life? You 'll love working at Axis
Axis is a company; Axis is a culture; Axis is a way of life. The employees here are innovative, dedicated, energetic, charismatic, strive for success, and that's just the beginning. Our employees are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. We encourage our employees to work hard, and have fun. We allow and promote independent thinking; we seek to work together, share ideas and to challenge status quo.
You 'll love this position if...
You enjoy working in an innovative, changing organization
You put the customer first and love to support
You like to be part of a creative team where we make things happen together
If yes you might be the right candidate for this new position as service manager within our Global technical service organization.
What will you Do?
Global Technical Services are responsible for creating new service offerings and maintaining existing offerings to fulfill customer needs and expectations. The team is also responsible for creating prerequisites for our regional Technical Service organizations to deliver world class support in a cost-efficient way.
The Service Managers in the team work closely with regional technical service, sales and customers in both development and implementation of new service offerings. The responsibility also includes to package the services in Axis total offerings in close cooperation with solution management and building marketing of our service offering together with the marketing organization.
You will have the responsibility for the roadmap of the services within your area, set targets for your services and be driving improvements of the services.
You will be responsible for the following services globally:
Self-help including
o Axis support web
o Forum
o Customer journey's
You will also work together with the team and drive a project around packaging of services to differentiate our service offering towards different customer needs.
This position will be based in Lund but traveling to the regional Technical Services organizations is a natural part of the job. This position reports to the Director of Global Technical Services.
Who are we looking for?
We are looking for a person with a background within the area of customer service. Experience from working with customer journeys and service design is preferable.
Experience from a product management or project management role and the ability to drive global initiatives is important. You should also have the knowledge about how to collect and analyze customer needs and to use those in strategic planning. We hope that being open minded and self-driven with an interest in building close business relations comes easy to you.
We also think that you have/are:
A relevant university degree
Excellent written and verbal communication skills, fluent in English
Good communicator
Driven and self motivated
Analytical and perceptive
What Axis have to offer
We offer you the opportunity to grow and expand your knowledge of the industry with an innovative company. We are a team who have fun together in a hard-working environment. The opportunity to travel both domestically and internationally.
Ready to act?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.
For any further questions please contact Gunilla Wejfeldt at +46 46 272 2992.
Varaktighet, arbetstid
Heltid Heltid
Publiceringsdatum2019-01-07ErsättningFast lön
Så ansöker duSista dag att ansöka är 2019-01-25
Klicka på denna länk för att göra din ansökanKontaktGunilla Wejfeldt +46 46 272 2992
FöretagAxis Communications
AdressAxis Communications
Emdalavägen 14
22369 Lund
KontorsadressEmdalavägen 14
Jobbnummer 4538819
Observera att sista ansökningsdag har passerat.