Service desk technician
Danda AB / Supportteknikerjobb / Göteborg
2023-07-05
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• Language: English - and Spanish or German
1st line IT Service Desk technician responsible for global incidents and requests.
Involved in the onboarding process, from account creation to handing out IT equipment.
Managing IT equipment through purchase requests and maintaining stock levels.
Responsible for taking ownership of and resolving assigned tickets.
Follow global policies, processes and procedures.
Proactively suggest new ways of working and improvements to increase efficiency and effectiveness.
Actively contribute to new knowledge base articles for the end user.
Keep end-users informed of the status of their tickets by following defined processes.
Deliver support within the defined SLAs.
Participate in different kinds of projects when needed.
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2023-12-22
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Danda AB (org.nr 559069-2249)
Arbetsplats Danda
Jobbnummer 7942965