Service Desk Officer to Mediaplanet Group
Mediaplanet International AB / Supportteknikerjobb / Stockholm
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hela Sverige Visa alla jobb hos Mediaplanet International AB i Stockholm DO YOU WANT TO work with IT operations in a growing international media company with fast-paced, motivated and highly collaborative colleagues? Our IT team is contributing to our success every day by making sure that we have stable operations and systems support. We have a strong company culture and are generous when it comes to responsibility, listen to each other and love to try out new things. And now we are looking for you to join us!
Who we are
Mediaplanet is an International Media Group producing niche content campaigns in collaboration with leading Influencers distributed over unique cross media platforms. We bring content to our clients? target audience via print, online, social and event distribution in 15 countries ? it is Content Marketing done right! Today, we have 450 people in our team throughout 17 offices in Europe and North America and headquartered in our modern, open floor plan office in central Stockholm where the business was founded in 2002.
Who you are
You are an innovative problem solver that loves responsibility, who wants to challenge yourself every day and thrive in contact with other people. We expect you to be organized and an efficient time manager with a positive, goal-oriented and can-do attitude. Delivering to expectations is not enough, your creative angle always brings something to the table. As a team player you quickly absorb new information and knowledge, and pass this on to colleagues throughout the organization. By adding you to the team we will not only add value to the IT department but to the whole of Mediaplanet Group. And you love to have fun at work!
What you need to know
• Working knowledge and interest of fundamental operations relevant software, hardware and other equipment (e.g. Windows and Apple, MS Office, Office 365, PCs and mobile phones),
• Knowledge and experience of customer service practices,
• Related experience and training in troubleshooting and providing service desk support,
• Excellent oral and written communication skills (English),
• Customer service orientation and outstanding social skills.
• JIRA
What you will be doing
The IT department at Mediaplanet span IT operations, Support and Product Development and as a part of that team you?ll be involved in everything that?s going on in IT at Mediaplanet. You will make sure that the rest of the organization have the right tools and access to the knowledge they need day-to-day by keeping an open communication channel over email, service desk software, telephone and in person. You will be the face of the IT department towards the rest of the organization and help your colleagues around the world when they need it the most. You will provide user support on company-supported applications and platforms, troubleshoot problems and advice on, and document, the appropriate action/solution, all with a smile on your face and a spring in your step!
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2015-11-09ErsättningFast månads- vecko- eller timlön
Så ansöker duAnsökan kan skickas till e-postadress:
emil.rising@mediaplanet.comFöretagMEDIAPLANET INTERNATIONAL AB
AdressMEDIAPLANET INTERNATIONAL AB
Stureplan 13
11145 STOCKHOLM
KontorsadressBirger Jarlsgatan 43
STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-51005300
Jobbnummer 2519646
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