Service Desk 1st line pool

Teleopti / Supportteknikerjobb / Stockholm
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Looking for a part time job with high flexibility?
We are Teleopti. We work with one of the worlds unsolved mathematical problems - scheduling. Customer service is becoming increasingly important for the companies of the world. Therefore, we are driven to search, ask, challenge and learn. Now we are on the lookout for yet another star, a new member to our: Service Desk 1st line poolIn Stockholm. Do you want to work with colleagues, teams and customers from around the world? Are you seeking for the opportunity to combine your studies with work? At Teleopti you come face to face with world class customer service. And we see you. What about the job:
The purpose of the job is to provide high quality customer service for all our customers during evenings, nights, weekends and public holidays. The work will be performed from your home. Teleopti Service Desk provides support in over 14 countries globally including US, Brazil, China and Russia. Main Tasks and Responsibilities
• Registration of incoming customer support requests via phone or mail
• Monitoring of mail in pending customer cases
• Basic user support

What about you:
• You are looking for a job with flexible hours
• You have a customer and serviceoriented mind set
• You have excellent communication skills both verbally and in written, in both Swedish and English. Knowledge in other languages, preferably Spanish, Portuguese or Arabic is considered advantageous.
• You have flexibility to adapt to different situations and to different cultures,.
• You have excellent IT skills and good technical understanding

What about the culture:At Teleopti we see no boundaries when it comes to diversity at our offices. Diversity enriches our organization and our customer relations. We are also proud that the people who matter the most appreciate our closeness. Every year we are rated highly in the Great Place to Work rankings, nine out of ten of our customers recommend us, and since the start in 1992 we have grown organically while making a net profit. We build our business with the support of helpful and dedicated colleagues and managers, in short, a workplace in which we see each other and our customers. We call thisTeleoptimism, and it is embodied by our values:Speed, Professionalism, Commitmentand Closeness. Are you also someone who prefers to say yes rather than no? Then you might be a Teleoptimist. For more information about the company - visit (http://www.teleopti.com/career) www.teleopti.com/career (http://www.teleopti.com/career)If you have questions about the job or the company, please contact Hanny Svensson, Teamlead 1st line pool and Dispatching, at +46722 22 81 14.

Varaktighet, arbetstid
Deltid Anställningstid enligt överenskommelse

Publiceringsdatum
2018-09-26

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2019-03-15
Klicka på denna länk för att göra din ansökan

Kontakt
Marie Kjellberg marie.kjellberg@teleopti.com +46 722 228110

Företag
Teleopti

Adress
Teleopti
Linnégatan 87D
11523 Stockholm

Kontorsadress
Linnégatan 87D, Stockholm

Jobbnummer
4368037

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