Service Designers within Automotive industry

Adecco Sweden AB / Maskiningenjörsjobb / Göteborg
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We are now looking for Experienced Service Designers for consultant assignments. Do you have business acumen and strong interpersonal, collaboration, and stakeholder management skills? Are you also confident in giving presentations-verbal communication and storytelling? Welcome, as a consultant at Adecco you are always a priority to us!

About the position
As Service Designer you are working Cross-functional, multidisciplinary and across geographies. With strong communication and people skills, analytical mindset and ability to handle big amounts of data, you support our Client in driving servitization and expanding the service offer around products with digital services and solutions.

Main tasks may include:
• Working closely with brand experience and helping to study and define customer profiles of the key strategic future business areas, industries, and segments
• Co-create a strategic ecosystem map on how the selected industries might shape and transform in the future
• Identify customer value pools and translate that into strategic focus areas for the services and solutions business
• Help to bring business closer to customer needs, their daily context and (future) business requirements

Your profile
• You have the possibility to travel since occasional travel might be required
• You are experienced in conducting 1:1 semi-structured interviews
• You are experience working with Customer Experience assignments such as customer segmentation and research, customer profiling into Personas/Archetypes, working with Customer Journeys and Ecosystem mapping

You have solid experience in qualitative research, customer segmentation, data triangulation, applying design methods such as customer personas, journey mapping, systemic design and strong visual communication skills. You also have the ability to identify customer value and translate that into business opportunities.

Why Adecco?
We at Adecco Professionals strive to be the obvious choice for our candidates, consultants, and clients. We partner with interesting and attractive companies in different industries. Through us you can continue to build your experience and competencies by working as a consultant on different assignments with our clients.

About application
If you are interested, or have any questions, feel free to contact the responsible recruiter Fredrika Holm at Fredrika.holm@adecco.se. You can also apply using the button above.
If you have questions regarding registration, please contact Adecco Candidate Support via info@adecco.se.

We look forward to receive your application and moving the dialogue forward!

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2023-07-20
Klicka på denna länk för att göra din ansökan

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "ref-42533".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Adecco Sweden AB (org.nr 556447-2677), http://www.adecco.se/

Kontakt
Business Manager
Fredrika Holm
fredrika.holm@adecco.se

Jobbnummer
7946630

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