Service Designer / Tjänstedesigner

Jurek Rekrytering & Bemanning AB / Elektronikjobb / Stockholm
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Jurek Rekrytering & Bemanning erbjuder ett komplett utbud av bemannings- och rekryteringstjänster. Vi rekryterar och hyr ut alltifrån studenter till yrkesverksamma akademiker med mångårig erfarenhet och specialistkompetens. Våra uppdrag är främst inom juridik, ekonomi, HR, marknad och administration.

Om verksamheten
MSAB is the pioneer in forensic technology for mobile device examination. With offices worldwide and our products in over 100 countries we have a global reach. The company has been involved with mobile communications since 1984 and has a singular focus on the forensic recovery of data from mobile devices. MSAB 's XRY software is used by Police, Law Enforcement, Military, Government Intelligence Agencies and Forensic Laboratories to investigate crime, gather intelligence, investigate fraud and fight corruption. Combined together, all of MSAB 's products, platforms and services, form a complete Ecosystem of mobile forensics that protect our customers throughout the evidence chain. No matter what type of user, location, mobile device or environment, we have a platform and service designed to suit the customer needs. MSAB is a world leader in mobile forensics technology with the aim of extracting and analysing data from confiscated mobile devices, mainly from mobile phones. The Company has its own sales offices and sales representatives in Europe, North America, South America, Singapore, China, Australia and Russia, covering most of the world together with a number of distributors. The proprietary products have become a de factor standard in the field and are used for securing evidence in more than 100 countries. The Head office is situated at Hornstull, Stockholm.

Publiceringsdatum
2017-01-12

Dina arbetsuppgifter
The Service Designer will be responsible for the customer experience of MSAB 's entire software life cycle from purchase to usage and upgrading. The person will communicate directly with sales, market, developers and customers and report to Head of Design. Responsibilities * Plan, implement and analyze user studies. * Manage feedback from users and peers. * Break feedback down and formulate User Stories. * Together with the Head of Design formulate and prioritize new functionality. * Prioritize where to innovate and where to re-use together with stakeholders. * Prepare material for group discussions with stakeholders. * Sketching flows and wireframes on whiteboard according to group discussions. * Detailing flows and wireframes according to group discussions. * Presenting the detailed flows and wireframes to stakeholders. * Plan, implement and analyze user tests. * Follow up design and implementation of approved flows and wireframes. * Facilitate the communication within the team.

Vem är du?
Requirements * Good at understanding customer expectations and purchasing experience * Interest in sales and marketing processes * Awareness of the correlation between design choices and time of implementation. * Dedicated, team oriented and proactive with a "can do attitude" and positive approach. * Academic degree with at least four years of relevant Service Design experience. * Cooperative and enjoy working both independently as well as part of a team. * Fluency in both Swedish and English.

Du erbjuds
An exciting and stimulating position in a growing company with outstanding products. 90 very competent colleagues in the office in Stockholm of which approx. 60 employees in the development departments. Welcome to submit your application in Swedish or English

Start:
As per agreement

Ersättning
As per agreement

Varaktighet, arbetstid
Heltid Tillsvidare

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2017-02-11
Klicka på denna länk för att göra din ansökan

Kontakt
Gunilla Von Gegerfelt gunilla.von.gegerfelt@jurekexecutive.se 0739-88 85 94

Företag
Jurek Rekrytering & Bemanning AB

Adress
Jurek Rekrytering & Bemanning AB
Biblioteksgatan 11
11146 Stockholm

Kontorsadress
Biblioteksgatan 11

Jobbnummer
3258970

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