Service Designer/Strategist - Car Service Business

Volvo Personvagnar AB / Formgivarjobb / Göteborg
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Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.

About us
Car Service Business is a unit within Volvo Cars that works with creating a user-friendly owner experience around current and future cars in Volvo's portfolio.
The environment we operate in is undergoing a great transformation, not only from a vehicle technology perspective, but also how our customers set expectations on the complete experience around mobility.
Being part of this journey of transformation, and at the heart of the user experience, will be super exciting and rewarding!
We are looking for a qualified Service Designer to join our team.
We are passionate individuals dedicated to pushing the boundaries of content excellence. We thrive on innovation, constantly seeking new and creative ways to deliver captivating content experiences that resonate with our audience.
You will play key role in driving innovation and guide us in how we create solutions that truly enhance the user experience.
This is a senior full-time position where we operate from our offices On-Site in Torslanda.

What you'll do
• You will collaborate with cross-functional teams to design and enhance content experiences across various platforms.
• Develop user-centered design solutions that align with business objectives and user needs.
• Apply service design principles to create seamless and integrated content experiences throughout the customer journey.
• Oversee the end-to-end content management process, ensuring the efficient creation, curation, and delivery of high-quality content.
• Implement and optimize content workflows for maximum efficiency.
• Create visually compelling and on-brand content designs for digital platforms, including websites, social media, and other digital channels.
• Work closely with graphic designers, illustrators, and photographers to ensure a cohesive visual identity.
• Conduct user research to gain insights into user behavior and preferences.

Who you are
You have a bachelor's degree in service design, Interaction Design, Visual Design, or a related field.
Proven experience in service design and visual content design, preferably in the automotive industry.
Experience from Management consulting and/or Transformation of Products/Services is meritorious.
You have excellent communication and collaboration skills.

If you are also an expert in content optimization, consumer experience and brand consistency, we would like to meet you.

Does this sound like your new challenge?
Apply by submitting your resume and cover letter by no later than February 7.th -2024.
Please note that we do not accept applications through email due to GDPR.
For any questions about the recruitment process, please contact recruiter Pedram Yousefi at pedram.yousefi@volvocars.com.

Ersättning
Undefined

Så ansöker du
Sista dag att ansöka är 2024-02-07
Klicka på denna länk för att göra din ansökan

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "69185-42190625".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Volvo Personvagnar AB (org.nr 556074-3089), https://www.volvocars.com/

Arbetsplats
Volvo Car Corporation

Kontakt
Pedram Yousefi
46729669876

Jobbnummer
8399032

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