Service Delivery Specialist
Danda AB / Datajobb / Stockholm
2023-12-13
Visa alla datajobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Danda AB i Stockholm,
Solna,
Sundbyberg,
Södertälje,
Strängnäs eller i
hela Sverige Our job in the Service Integration team is to make sure all services performs according to our business needs and step in and take action when they don't. By having control of the cohesive overview, operational/tactical awareness and control of our support processes we are able to help Product Teams and H&M as a whole with providing our customers a good online experience.
Daily tasks:
Change approval
Incident backlog review
Product team / Vendor coordination
Required skills
ITIL certification
Substantial experience of providing a service with ITIL principles
Handle difficult situations, in uncertain circumstances
Strong interpersonal, collaborative and communication skills
Backgrund in Retail / e-commerce
Preferred skills for the role:
5+ years experience of working with ITIL principles
Direct experience managing critical business service in a large, retail / enterprise-grade organization
Direct experience managing and responding to Major incidents, Problems
Required cloud certification: AZ-900
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2024-05-31
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Danda AB (org.nr 559069-2249)
Arbetsplats Danda
Jobbnummer 8325931