Service bulletin writer / Campaign coordinator

Volvo Group / Maskiningenjörsjobb / Växjö
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Are you ready to be part of a high performance team and continuously create true customer value? We'd like to think that excellent product support is what sells the next machine, and your most important task is to ensure this is what is provided.
The department Technical Support Articulated Haulers is looking for a Service bulletin writer / Campaign coordinator
Technical Support Articulated Haulers consists of 5 technical product specialists and one service bulletin writer/campaign coordinator. The team is responsible for providing technical support and to make sure that the Articulated Hauler fulfils customer expectations with respect to product uptime.

Core responsibilities:
The open position primarily covers two areas of responsibility

• To produce technical service bulletins for our regions / dealers containing information about technical improvements on our products
• Coordinating product updates and campaigns for our products
The above is primarily for Articulated Haulers but since you also will be part of the global team for bulletin writers and campaign coordinators, you will from time to time do work for other product lines within Volvo CE.
Occasionally you may also support our product specialists with various tasks.

The job involves occasional travel both domestically and internationally.

For further information about the position, please contact:
Per-Åke Persson, phone +46 16 541 44 50

Union representatives:
Jesper Alvarsson, Akademikerna,
phone; +46 470 387743
Johan Ask, Unionen, phone; +46 470 38 75 83


Desired qualification:
Education as Technical writer or equivalent competence obtained from practical experience.
Besides Microsoft Office which is mandatory, knowledge of Photoshop and/or Illustrator is a merit.
Technical competence from heavy equipment or vehicles in general is a strong merit.
It is important to be service minded, structured and focused on execution. As the position includes extensive networking both internally and externally, easy communication with people on different levels is required. Due to international contacts, fluent English, both verbally and in writing is a must. Additional languages are an added merit.
You as a person cooperate easily with other persons but also enjoy working individually.

The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

With Volvo Construction Equipment, one of the world's leading providers of products and services to the construction industry under the brands Volvo, SDLG and Terex Trucks, you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Publiceringsdatum
2018-01-09

Så ansöker du
Sista dag att ansöka är 2018-01-22

Företag
Volvo Group

Adress
Volvo Group

36341 Braås

Kontorsadress


Jobbnummer
3892404

Observera att sista ansökningsdag har passerat.

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