Servcieengineer

Visutech Digital AB / Driftmaskinistjobb / Mölndal
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Service engineer - Visutech

Visutech, founded in 1988, is a group of companies with operations in Sweden, Norway, Denmark and Finland. The head office is located in Gothenburg. Visutech works closely together with HP and is one of the largest suppliers of digital solutions for the graphic industry on the Nordic market.
Visutech has approximately 20 employees with high technical skills in our organization. This makes us to one of the most attractive service organizations within the printing industry in the Nordic Region.

About the job:
Visutech is looking for a technical expert and ?Escalation Manager? for HP Indigo series 4. We are looking for someone that can help us reach the next step as a service supplier. As a technical expert at Visutech you will be placed at our Customer Centre. Whenever there is a service case that takes more than a day without a solution in sight, the case will be escalated to you to help our engineers on the field. You will be making sure that the engineers open up a call at the right time to HP. When our engineers are unable to solve an issue at a customer, we will send you to the customer to make a 2nd opinion. You will also assure the quality of the work at our Customer Centre, for example, review the spare part orders to decrease the amount of unnecessary parts used. The job will involve a number of trips within the Nordic Region.

Profile:
As a person you are self-motivated, social, driven and have the ability to work with different types of people. Since the work involves customer contact it is vital that you are flexible, service aware and customer-oriented in your approach. Good documentation and administrative skills are essential and required for the work.
Education/Skills
The work requires technical training on HP Indigo series 4. Work experience on series 4 installations is required. You have to speak fluent Hebrew and English.

Compensation:
You will get a salary and benefits such as pension etc. that conforms to salaries and benefits in our region.

If you feel that you are the right person for this job please contact Karin Rinman at Visutech at: karinr@visutech.se

Publiceringsdatum
2016-01-15

Körkortskrav
B
Varaktighet, arbetstid
Tillsvidare
Heltid

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Ansökan kan skickas till e-postadress: karinr@visutech.se

Företag
Visutech Digital AB

Adress
Visutech Digital AB
43190 Mölndal

Kontorsadress
Lunnagårdsgatan 3
Mölndal

Övriga kontaktuppgifter
Telefonnummer: 0317434108
E-postadress: karinr@visutech.se

Jobbnummer
2618859

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