Senior Technical Support and Solution Analyst (Teknisk Support)
Cerner Sverige AB / Supportteknikerjobb / Göteborg
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hela Sverige Visa alla jobb hos Cerner Sverige AB i Göteborg,
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hela Sverige As a Senior Technical Support and Solution Analyst (Teknisk Support) you will provide technical and application support for Cerner clients that are using the Melior, Obstetrix and Soarian healthcare systems. The healthcare systems include functionality for clinical documentation, medicine, partograms etc.
The work is dynamic, and you will work within a team. You will be responsible for performing solution-related service request investigations, incident resolutions, and application maintenance.
You will also prioritize the work of self and others based on severity and urgency and balancing client and business needs in complex situations, collaborate across teams and organization to ensure complex issues are addressed by the appropriate individuals. The support that you will provide our clients, will help improve the delivery and transformation of healthcare.
Basic Qualifications:
Bachelor's degree in CIS, MIS, IS, Computer Science, Engineering, Business Administration with emphasis in Information Systems or related field, or equivalent work experience
At least 2 years of technical support work experience with SQL
Fluent in Swedish and English, minimum level C2
Preferred Qualifications:
Customer service work experience
Expectations:
Ability to work overtime and irregular hours when needed
Provide on-call support when needed
Ability to travel when needed, around 1-2 times per year
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important - people's health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Publiceringsdatum2018-05-15Så ansöker duSista dag att ansöka är 2018-08-01
Klicka på denna länk för att göra din ansökanFöretagCerner Sverige AB
AdressCerner Sverige AB
Vasagatan 12
11120 Stockholm
KontorsadressVasagatan 12
Jobbnummer 4145025
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