Senior Service Manager

Tamro AB / Datajobb / Göteborg
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DIV DIV style=TEXT-ALIGN: center TABLE cellSpacing=0 cellPadding=0 TBODY TR TD style=PADDING-RIGHT: 3pt; PADDING-LEFT: 3pt; PADDING-BOTTOM: 15pt; VERTICAL-ALIGN: middle; PADDING-TOP: 3pt P style=MARGIN: 0ptSPAN style=FONT-STYLE: italicPHOENIX group is one of the leading pharmaceutical distributors in Europe with more than 28.000 employees in 23 countries and an annual turnover of more than 21 billion Euros. We have IT representations in more than 20 countries with a corporate IT center in Germany. Tamro is a part of PHOENIX group. /SPAN

SPANPHOENIX Group IT functions purpose is to deliver shared services over the whole group. Services include both technologies and applications. We are now recruiting a Service Manager with focus on application side./SPAN/P P style=MARGIN: 0ptSPAN /SPAN/P P style=MARGIN: 0pt; LINE-HEIGHT: 14ptSPANAs Service Manager you are responsible of delivering the application service according to agreed SLA and PHOENIX Group IT standard routines. The Service resources are located in Sweden and Finland, but you will not have HR responsibility for them./SPAN/P P style=MARGIN: 0pt; LINE-HEIGHT: 14ptSPAN /SPAN/P P style=MARGIN: 0ptSPAN style=FONT-WEIGHT: boldThe primary tasks of this position will be:/SPAN/P UL LI P style=MARGIN: 0ptSPANOverall responsible for management and development of the application service/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANReporting to and management with the service steering group /SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANCo-ordination of all IT activities within the service area/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANResponsible for application development, securing proper prioritization /SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANContribute in development of new processes and IT solutions for business regarding the service to ensure IT to be a business improvement tool in PHOENIX./SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANRoadmaps and release planning/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANKey contact in major incidents in the service area/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANEnsuring SLA agreement delivery and follow-up/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANEnsuring implementation and follow up of legal-, security- and policy issues /SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANFinancial Management including budgeting and follow-up/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANInternal/External cost awareness and effectiveness/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANVendor management; coordination and steering of vendors and consultants/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANCo-operation with Group IT, local IT and third party vendors/SPAN/P /LI LI P style=MARGIN: 0ptSPAN/SPANSPANEstablish and maintain strong working relationship with business unit directors and managers, department heads and process owners/SPAN/P
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Publiceringsdatum
2012-11-23

Arbetstider och omfattning
Heltidsanställd

Ersättning
Enligt Överenskommelse

Så ansöker du
Upplysningar lämnas av:
Anne Leisjö
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Kontakt
Företag
Tamro AB

Adress
Tamro AB
Box 49
40120 Göteborg

Jobbnummer
1400215

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