Senior Service Designer

Ergonomidesign AB / Formgivarjobb / Stockholm
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We are looking for an experienced, senior service designer with a strategic mindset and excellent communication and leadership skills. We search for someone with a genuine curiosity for people and their daily lives, and with a burning motivation to improve the world around us - a colleague with passion for creating exciting user experiences, pushing the boundaries of what is possible and who can lead and inspire great work!

You are a multi-skilled person and comfortable working with design research, analysis, strategy, creative ideation, design execution and implementation. You are likely to have a deep expertise and experience in one or more of the following areas:

• Service development for the digital space and experience of service design and project management in digital projects such as web, mobile and multiplatform.
• Service development for the physical space and experience of service design and project management in industries such as travel, hospitality, healthcare, and financial.
• Service design research with a focus on qualitative methods, collaborative approaches and development or adaption of methods for specific service design contexts.
• Service visualisation, prototyping and user testing of service solutions in both early and late stages of development.
• Business model development and creative work to challenge existing ways of service delivery.
• Development and implementation of environmentally and socially responsible design solutions.

You will be a highly communicative individual with a collaborative approach. You are used to lead time pressured projects and work in multidisciplinary teams and you are comfortable with navigating multiple stakeholder groups. You have considerable experience from working with or within large complex organizations, with the challenges that brings. You are a good facilitator, presenter and storyteller. Published articles, blog posts and conference speeches on the topic will be considered a merit.

You'll be a designer or equivalent with a minimum of 5 years of industry experience with a background for example in UX, industrial design, communications or innovation. You may have another interesting mix in your background, as long as you have at least 3 years experience of service design projects where you have been responsible for project leadership and client relationship. International experience is an advantage but not a prerequisite.

You need to be fluent in English, both written and verbal. Good skills in Swedish will be considered a merit but it is not a requirement.

All candidates are asked to hand in their applications using our online application tool found at www.ergonomidesign.com/aboutus/jobopportunities. Please submit your CV including a compelling cover letter letting us know why we should hire you. Ideally provide examples of achievements showing your role in projects and how you manage to bring value to the process and/or final results.

We will review the applications and interview applicants continuously throughout the application period.

If you have any questions, please call Malin Orebäck, Anna Bäck or Birgitta Sundén at +46-8-50667200.

Publiceringsdatum
2012-06-26

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2012-08-20
Apply via www.ergonomidesign.com/aboutus/jobopportunities
Ansökan kan tyvärr inte göras via e-post.

Företag
ERGONOMIDESIGN AB

Adress
ERGONOMIDESIGN AB
BOX 14004
16714 BROMMA

Kontorsadress
MISSIONSVÄGEN 24
BROMMA

Övriga kontaktuppgifter
Telefonnummer: 08-50667200
E-postadress: mj@ergonomidesign.com

Jobbnummer
1281830

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Senior Service Designer

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