Senior Service Consultant - Kelly Services AB - Supportteknikerjobb i Stockholm
Senior Service Consultant
Kelly Services AB / Supportteknikerjobb / Stockholm
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For one of our customers we are looking to recruit a Senior Service Consultant with good knowledge in the german language, to work at the Service Desk. We offer an open and informal environment in top surroundings together with a team of the most competent and professional colleagues. We will provide you with opportunities for personal development and experience in a dynamic business environment. Our client has very strong investors, a compelling business idea and business plan, and an exciting customer base.
Your Profile
* German, English on a fluent level
* Experience with IT Software or Hardware, especially SAP R3 or Webnethods 6.5 and higher
* Interest in working with customers and IT
* Fast learner with ability to understand relationships between a porcess and the software supporting that process
* Customer oriented and understanding that customers are both internal and external
* 2 + years in IT Service Desk Environment or other relevant area (if no Higher Education within IT or technical subjects) and/ or Higher Education within IT or other technical subjects
Work tasks
* Investigate where a problem lies, who's responsible to handle an issue and where to draw the line of own responsability
* Manage any issues and tasks that fall within the Support area, keeping issues aliva and finding the contacts needed for a solution
* Thorough when checking facts and information given
* Prioritize and distinguish what is urgent and what can wait
* Seize all opportunities to learn, try new systems/ updates and actively seek out more information when needed
* Keep customers and internal contacts informed
* Respond quickly to given tasks
* Create and maintain documentation and manuals


Arbetstider och omfattning

Fast lön
Based on experience, monthly salary

Så ansöker du
Ansökan kan skickas till e-postadress:

Kelly Services AB

Kelly Services AB
Box 3057

Kungsgatan 24 4TR

Telefonnummer: 08-546 511 00


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