Senior IT Support Specialist
Epic Games Sweden, AB / Datajobb / Stockholm
2025-12-10
Visa alla datajobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Epic Games Sweden, AB i Stockholm The Senior IT Support Specialist is a cornerstone of the Global IT Support team, acting as the primary escalation point for complex issues inside the Global IT Site Support team. This individual will play a key role in elevating service quality, improving documentation, and enhancing operational workflows across the organization. Additionally this role will require Global Support incident/ticket reviews to provide adequate coaching to peers on technical troubleshooting, documentation, and customer engagement. Strong communication, comfortability with ambiguity, and the ability to stay focused on the big picture, are key attributes for this position. Depending on assignment, this may include driving 'Deflection Engineering', leading operational 2 improvements, or supporting strategic collaboration with teams such as Engineering, Business Operations, and other Technology Services (TS) groups, all with the goal of minimizing disruption, improving efficiency, and scaling IT support capability. This senior-level position blends deep technical expertise with strategic cross regional and team impact.
Så ansöker du Sista dag att ansöka är 2025-12-20
E-post:
JENN.VANMETER@EPICGAMES.COM Omfattning Detta är ett heltidsjobb.
Arbetsgivare Epic Games Sweden, AB (org.nr 559153-7724)
Arbetsplats Epic Games Sweden AB
Kontakt Jenn Van Meter
JENN.VANMETER@EPICGAMES.COM +1 919 757 1354 Jobbnummer 9636665