Senior Collection Analyst

Klarna AB / Matematikerjobb / Stockholm
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Klarna's vision is simply to be the World's favorite way to buy.

The Credit Risk Department at Klarna is tasked with managing customer and merchant credit risk as well as driving innovation in customer management and collections. There are approximately 130 people in the Credit Risk Department located in Klarna's headquarters in Stockholm.

Collection Analytics drives the Credit Risk Department's responsibility for customer strategies in servicing and collections. The goal is to support the organization's growth while keeping risk under control and ensuring that both merchants and end-consumers are happy with our service.

As a Collection Analyst you will be a project manager, a product developer and an analyst all in one. Key elements of the role will be exploration of new collection strategies, analysis of current customer segments, and ensuring that things get done in order to make a big impact on our bottom line results.

We are looking for an experienced analyst who is capable of managing high yield projects in an international setting, and with a desire to achieve results. You will work with the other analysts, department manager and related departments such as Operations, Collections, IT and Sales.

Responsibilities include:

• Propose pre collection strategies and supervise execution

• Develop and improve processes and routines in order to ensure repayment and decrease operational risk

• Manage projects and drive collection improvement agenda towards internal and external stakeholders

• Analyze data in order to customize collection procedures after consumer segments and specific merchants

To be successful in this role you have a good business sense which can serve as guide in identifying and prioritizing solutions for a given challenge. You are a structured problem solver with strong analytical skills and ability to see the full picture is a must. You want to make a difference for the organization you work for and are not afraid to do what it takes to get the results you want.

Qualifications:

• Bachelor degree or higher

• 2+ years experience in customer analysis, preferably in consumer finance and collections

• International experience meriting

• Experience in establishing operational improvements and new processes

• A proven track record of delivering on projects and initiatives

• Functional SQL expertise

• Oral and written presentation skills in English

We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden's fastest growing companies, you will play an important role in taking Klarna to the next level

Apply on our website. We recommend you to apply as soon as possible, interviews are being held continuously. Please send your application in English.

Location
Stockholm, Sweden

Deadline
2014-07-20

Publiceringsdatum
2014-07-03

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2014-07-20
Klicka på denna länk för att göra din ansökan

Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
1931036

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Senior Collection Analyst

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