Senior Business Expert

H & M Hennes & Mauritz Gbc AB / Logistikjobb / Stockholm
2025-02-04


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Job Description
WHAT YOU'LL DO
As a Senior Business Expert within one or more of our product teams, you are accountable for ensuring that the product meets customer, and end-user needs while delivering significant value to the business. You play a critical role in guiding the product team, working closely with Product Managers, Engineers, Product Designers, Data Analysts, and other stakeholders to identify, prioritize, and realize desired outcomes that align with business objectives.

With one foot in subject matter expertise and the other in technical understanding, you bridge the gap between business and technology. You are responsible for identifying the need for updated business processes or other changes to ensure the product aligns with end-user and customer needs. You drive these changes to optimize both the product, and the processes connected to it.

In this senior role, you bring a broader perspective across the company, contributing to strategic discussions and ensuring that the product meets its intended value. You take on a change management perspective, ensuring that end users and other stakeholders are effectively engaged and supported throughout the product lifecycle.

WHO YOU ARE
We are looking for people that...
Contribute specialized business area expertise to enhance the value of the product(s) from both end-user and customer perspectives.
Serve as a primary contact, fostering understanding of the product's purpose and plan within and between products, as well as externally.
Identify new product features that align with desired business outcomes and customer needs by assessing feasibility and requirements.
Translate business needs into user stories for implementation in the product(s).
Deepen understanding of existing business needs and processes within the area by leveraging data and user insights to develop material that supports critical business decisions and initiatives.
Ensure the product delivers the intended business value by performing UAT, acceptance tests, change management, and training for end-users and stakeholders, while maintaining engagement and motivation among end-users.
Continuously enhance collaboration among stakeholders to build mutual understanding of how technology can drive business value and how business needs integrate with technology.

Qualifications
A bachelor's degree in a related discipline or equivalent work experience required.
6+ years of operational experience in your subject matter expertise, specifically within the consumer retail industry.
Experience in business development or product development, ideally within the consumer retail industry a plus.
Familiarity with product analytics tools and project management methodologies.
Experience with change management and user training methodologies.
Familiarity with agile way of working frameworks


Additional Information
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
• We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Så ansöker du
Sista dag att ansöka är 2025-03-06
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
H & M Hennes & Mauritz Gbc AB (org.nr 556070-1715)
Årstaängsvägen 13 (visa karta)
106 38  STOCKHOLM

Jobbnummer
9145090

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