Security analyst L2
Hcl Technologies Sweden AB / Datajobb / Göteborg
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hela Sverige HCL is the world's largest entrepreneurship and Infrastructure Services division at HCL has managed IT infrastructure operations for more than 250 customers over the past two decades. HCL is driving value to businesses in Sweden's highly competitive economy by delivering information and communications technologies that are helping them build efficiencies, reach newer markets, and gain a competitive edge. HCL has established offices in the cities of Stockholm, Gothenburg, and Helsingborg to cater to its Swedish customers' business needs. As part of HCL's commitment to the Nordic region, the company has had a legal entity and a collective labor agreement in Sweden since 2012.
HCL's Nordic journey began in 1999 with a regional headquarters in Stockholm. Today we have 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers.
We are in the process of establishing a Cyber Security Fusion Center (CSFC) in Gothenburg for the European market.
For the CSFC we are now looking for different roles where Security analysts L2 are one.
The objectives are to manage and administer security technologies for HCL and its Global customers.
Provide 2rd line support on all, including complex security issues and projects (implementation) - liaising with customer representatives or vendors and supporting/directing other support staff where appropriate. This will include the support of existing products and new product implementation that come under the responsibility of the security team.
Work Location - Goteborg, Sweden
Language Dependency - English
Responsibilities
• Work on complex / escalated incidents, problems and changes within the Operational environment.
• Be part of a team of Security Analysts working in operational environment, provide level 2 operational support.
• Provide leadership and training to L1 support staff including mentoring of 1st line support staff
• Form an integral part of a 24 hour support rota to provide 24x7 support to the customer.
• Attend meetings on behalf of the team.
Skills :
Education and / or Experience Recommended:
Bachelor degree in IT
Professional/Technical Competencies:
Mandatory:
• 4-5 years of hand-on experience in operation and management of security infrastructure.
• Experience in Upgrades, Solution designing and implementation of various security products.
• Should be willing to work in 24x7 shifts.
• Demonstrated knowledge of ITIL principles and processes.
• Demonstrated knowledge of security domains and best practices.
• Proficient in Microsoft Office, particularly Word, Excel, VISIO and PowerPoint.
• Strong written and verbal communications skills with the demonstrated ability to build effective relationships with peers and communicate at all levels within the organization.
Highly Desirable:
• Good hands on experience in configuring firewall policies, VPN access, Intrusion Prevention system (IPS), Intrusion detection system (IDS), Web application firewall.
• Experience on working in a global support environment, experience of ticketing-tools and exposure to ITIL processes in context of service operations is a plus.
• Should have good understanding of End-point Security - End-point Protection.
• Should have hands on experience on content filtering - Web Security gateways.
• Should have good knowledge of Vulnerability Assessment.
• The incumbent should have knowledge of SIEM tools.
• Minimum professional level certification on one or multiple technologies listed above.
• Experience of providing support to international customers in live environment or working in Security Operation Centre (SOC) is an advantage.
• Good understanding of networking & security concepts.
• Technical certification on security technologies / products like CCNP Security / CISSP /CCIE etc.
• The incumbent should have good understanding and hand on experience on below:
o Firewalls Cisco ASA, CheckPoint, Palo Alto
o VPN CheckPoint VPN, IPSec, SSL
o IDS/IPS CheckPoint IPS
o PIM Cyber Ark
o Content Filtering Barracuda WAF, Reverse Proxy
o 2-F Authentication Secure-ID
o AntiVirus Symantec, TrendMicro
o SIEM HP Arch sight
Personal Profile:
• Customer oriented, service minded and result driven
• Analytic skills and ability to prioritize
• Excellent social and interpersonal skills
• Goal and result oriented with an open attitude
• Continuous personal development
• Team player
• Positive attitude and high working moral.
For any information regarding the application or the role please reach out to
Kavita.naker@hcl.com or
Kristina.e@hcl.comUnion representatives for Gothenburg:
Emil Bergvall -
emil.bergvall@hcl.comVaraktighet, arbetstid
Start Date - Immediate
Publiceringsdatum2018-04-30Så ansöker duSista dag att ansöka är 2018-05-30
FöretagHCL Technologies Sweden AB
AdressHCL Technologies Sweden AB
41878 GÖTEBORG
KontorsadressGunnar Engellaus Väg 3, DA-huset
Jobbnummer 4116086
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