Scrum master with focus on Customer Experience
Swedbank Digital Banking / Datajobb / Sundbyberg
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hela Sverige Digital Banking har ansvar för att driva digital utveckling, omvandling och innovation, i linje med Swedbanks målbild. Framgången ska bygga på en väl fungerande modell för samarbete mellan Digital Banking, Affärs- och Produktområden samt övriga enheter i Swedbank.
About the job Swedbank is in the middle of a large transformation where the bank quickly needs to adapt to fast-paced innovation and change in customer expectations. Digital Banking is in the center of this journey and is in many ways driving the change. The area is responsible for customer experience, innovation, development and maintenance of channels and tools used in customer interactions.
The cross functional team you will be joining is developing Swedbank's next generation engagement and personal financial management services. The ambition is to provide a complete overview of our customers' financials which is the most important building block to remain the financial access point for our customers and keeping the digital relationship in our channels.
The Scrum Master is a servant leader and coaches the team members. You are helping the team to remove impediments and works for continuous improvements.
The role includes:
Coaching the team to deliver sustainable high velocity and quality
Managing, leading and following up on activities and initiatives within the team
Coordinating with other teams and Scrum Masters
Arranging and facilitating daily stand-up meetings, participate in weekly Scrum of Scrum meetings, monthly release meetings, sprint planning sessions and retrospectives
Continuously improving the way of working
Ensuring agile methodology adherence
Working with team building
What you need to succeed To fit right in, we expect you to have passion for working and planning with the development of new digital services. We are looking for innovators who strive to take the technology to the next level.
We are looking for a person with:
Strong understanding of Scrum theory, practices and roles
Ability to coordinate and make things happen
"Everything is possible" - attitude
Good communication skills
Ability to think outside the box and willingness to do things differently
Fluency in both Swedish and English
What you may have worked with previously Project management
Service management
Agile methodologies
SW Development
The role requires great communication skills along with a cooperative mindset.
Potential next steps in your career after this job Agile Product Owner
Business analyst
Cross Functional Team Manager
Other managerial positions
Why work with me? - Carl Johan Stening If you find it motivating to be in an environment where you are given a lot of responsibility, where the services that your team creates will be visible for millions of people then this is the workplace for you!
As a manager, I am positive, humble and transparent but also demanding. You will have full responsibility but I expect you to deliver the very best! My strengths are presence, structure, creativity and I'm good at seeing the larger picture. I have a wide network in the bank and know where to get the answers or the information that is needed to get things done. My main goal is to give you what you need to succeed!
We may begin the selection under the application period, so we welcome your application as soon as possible.
Nothing of interest for you - recommend the job to a friend!
We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.
Varaktighet, arbetstid
Tillsvidare Tillsvidare
Publiceringsdatum2018-10-26ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2018-11-25
Klicka på denna länk för att göra din ansökanKontaktChef/Manager: Carl Johan Stening +46 70 2965432
Finansförbundet: Marie-Louise Kings +46 8 58593808
SACO: Camilla Ivarsson +46 8 58594437
FöretagSwedbank Digital Banking
AdressSwedbank Digital Banking
10534 Stockholm
10534 Stockholm
Kontorsadress10534 Stockholm
Jobbnummer 4424168
Observera att sista ansökningsdag har passerat.