Scientific Support Hardware

GE Healthcare Bio-Sciences AB / Kemiingenjörsjobb / Uppsala
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In this role you will deliver excellent scientific support for our ÄKTATM products to our key customers and drive an increase in customer satisfaction. Lab experience from either chromatography is desired. The role will support the achievement of the regional and local annual sales and profit plans by the provision of advice, guidance and scientific support on all aspects of the Company's products to both customers and colleagues.

Essential Responsibilities:
• Respond to application related local and regional customer inquiries and feedback through the appropriate questioning techniques to identify the nature of the request/complaint.
• Advise the appropriate sales staff of the content of application related customer inquiries and feedback, and their outcome.
• Meet with agreed service levels, time scales and standard operating procedures.
• Seek opportunities to convert application related inquiries into new or developed sales possibilities (e.g. lead generation, up-and cross-selling and initiating quotations).
• Maintain a high level of technical knowledge and competence on specialist subjects, products and their applications.

For job related questions, please contact Hiring Manager Anneli Karlsson.
• This is a temporary assignment for a period from June to December 2018.

• Education: Life Sciences degree, preferably Phd or equivalent experience.
• Prior scientific and laboratory experience with solid demonstrable expertise in chromatography, columns, media.
• Excellent communication and team-work skills.
• Fluent in English, additional European language is beneficial.
• Proficiency in PC computer skills and in Microsoft Office Suite products.
• EU work permit.

Desired Characteristics:
• Experience in building and maintaining customer relationships.
• Experience in support role

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Publiceringsdatum
2018-04-09

Så ansöker du
Sista dag att ansöka är 2018-04-29
Klicka på denna länk för att göra din ansökan

Företag
GE Healthcare Bio-Sciences AB

Adress
GE Healthcare Bio-Sciences AB
Björkgatan 30
75184 Uppsala

Kontorsadress
Björkgatan 30

Jobbnummer
4072039

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