Sales Operations Manager

Arrow Components Sweden AB / Säljarjobb / Stockholm
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What you'll be doing:
Meeting with Customer on a regular cadence to address issues, concerns, ongoing program performance, needs, etc.
Reviewing daily the finance and operations data for the client, including NSB, Fee's collected, forecast and historical data related to shipments, inventory, RMA's, etc. Discuss/highlight with Sales Director for program as needed.
SPOC for escalations from client, responsible for working with appropriate Arrow resources to resolve.
Preparing and presenting operations data at QBR reviews or as needed.
Understanding and communicating client's program requirements to internal Arrow resources as needed
Developing relationship with client to support growth within program as well as potential new business if appropriate.
Identifying opportunities internally for operational efficiency improvements for all areas of the program. Working with appropriate resources to implement as able.

What we're looking for:
Bachelor's degree or equivalent preferred
An Operations/Customer Service in B2B professional with the ability to balance the needs of the Arrow sales teams with the needs of the customer and be the liaison between the two
Understanding of distribution, supply chain, and material planning
Sales background or experience dealing with a Sales team
Individuals with exemplary customer service skills who are calm, responsive and can service as an escalation point
4-6 years experience with Supply Chain Management or SCaaS
Ability to build strong internal and external relationships and make critical contacts
Must be fluent in English, spoken and written, Finnish language will be considered a plus.

What do we offer:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
What is more, we do offer as well:
Professional and personal development in attractive industry.
A very interesting role with many challenges and opportunities to learn.
Daily cooperation with customers and suppliers from EMEA and Americas regions.
Friendly work atmosphere and fair work-life balance.

Are you passionate about driving purposeful technology innovation? If so, apply today!

Publiceringsdatum
2022-11-21

Så ansöker du
Sista dag att ansöka är 2022-12-04
Klicka på denna länk för att göra din ansökan

Adress
Arrow Components Sweden AB
Kronborgsgränd 19
16494 KISTA

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Arrow Components Sweden AB (org.nr 556182-3914), https://www.arrow.com/
Kronborgsgränd 19 (visa karta)
164 94  KISTA

Jobbnummer
7190306

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