Sales Coordinator, Nordic

Stora Enso Packaging Carton Board, Fors Mill / Kontorsjobb / Avesta
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Stora Enso is a global paper, packaging and wood products company producing newsprint and book paper, magazine paper, fine paper, consumer board, industrial packaging and wood products. The Group has some 27 000 employees and 88 production facilities in more than 35 countries worldwide, and is a publicly traded company listed in Helsinki and Stockholm. Our annual production capacity is 12.7 million tonnes of paper and board, 1.5 billion square metres of corrugated packaging and 6.9 million cubic metres of sawn wood products, including 3.1 million cubic metres of value-added products. Our sales in 2009 were EUR 8.9 billion.
Business unit Carton Board has established a customer service centre at Fors Mill. The Customer service centre is responsible for giving service for all products and mills (Imatra, Ingerois, Barcelona, Skoghall and Fors) within Carton Board organisation. Fors Mill is located just outside Avesta in Sweden and produce carton board for end use areas Cigarette, General Packaging and Graphical. The annual capacity is 400 000 tonnes with a total number of employees of approximately 700.
The Customer service centre is responsible for our daily communication with our customers within Packaging business area, and guaranteeing the agreed service level to our customers. The centre is handling inside sales and service for customers in business segment General Packaging respectively Graphical, North Region.
We are now looking for a Finnish speaking sale coordinator for our North Region team to serve our customers in Finland, Baltic countries, Sweden, Denmark, Norway and Island. The location of this position is at Fors Mill, Sweden. A successful candidate is expected to actively participate in the team?s tasks and be mainly responsible for customers in Finland. The job is a temporary position until summer-autumn 2012.
Main tasks and authorities
• Handle customer inquiries
• Customer order handling, delivery planning and invoicing
• Customer payment and credit limit monitoring
• Keeping customer data and price agreements up-to-date in Fenix
• Sales planning, quota management
• Participating customer satisfaction surveys
• Operative reporting
• Proactive desk sales
• Claim handling
Requirements
• Minimum education: Relevant completed upper secondary school. University degree or relevant work experience are an advantage.
• Customer service experience
• Active attitude, service minded, ability to analyse information, take initiatives and make decisions
• Ability to multitask and meet tight deadlines.
• Knowledge in Fenix system and Microsoft Office software is an advantage.
• Good communication skills and ability to create confidence-inspiring business relationships.
• Fluent in verbal and written Finnish, Swedish and English. Other languages are an advantage
• Good team player

Publiceringsdatum
2011-03-24

Körkortskrav
B

Arbetstider och omfattning
Visstidsanställning 6 månader eller längre
Heltid
Denna anställning är ett vikariat

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2011-04-10
Please respect that we only accept applications via www.storaenso.com/careers
Ansökan kan tyvärr inte göras via e-post.

Kontakt
Ingela Dunger, personalchef, 070-271 46 85, 01046 35136 (Jobb telefon), ingela.dunger@storaenso.com
Anders Sens, Marknadschef, 01046 725 04 (Jobb telefon), anders.sens@storaenso.com
Olle Rudström, avdelningschef, 01046 350 97, olle.rudstrom@storaenso.com
Joakim Sundström, Ordf Unionen, 01046 72017 (Jobb telefon), joakim.sundstrom@storaenso.com

Företag
Stora Enso Packaging Carton Board, Fors Mill

Adress
Stora Enso Packaging Carton Board, Fors Mill
Stora Enso Fors AB
77489 FORS

Kontorsadress
Kopparforsvägen 3

Kontaktuppgifter
Telefonnummer: 01046-351 36
Faxnummer: 01046-35254
E-postadress: ingela.dunger@storaenso.com

Jobbnummer
885100

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