Risk Support Agent (contract)

iZettle / Butikssäljarjobb / Stockholm
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iZettle is looking for a talented RiskSupport Agent to join our Risk team in Stockholm on a 3-6 month contract. The Risk department works closely with our Business, Product and Tech teams, shaping the future of Risk management across the entire customer lifecycle. We are constantly challenging ourselves to rethink our processes and decisions, in order to accept more users and offer more products while maintaining risk at acceptable levels.

Ideal candidates have technical tools combined with a solid business understanding, are highly ambitious and natural problem solvers. We are looking for an individual that enjoys working in small teams as well as independently, handles multitasking and can communicate well.

You will join our Risk team, and become a full member from day one. You will be a modern day Sherlock Holmes - verifying the true purpose and nature of our users' business to ensure they fulfil our requirements. Your work will also involve working with colleagues from other departments, and play a vital part in future product and process development.

Responsibilities:

Handle daily requests from users for our Online Payments products

Communicating with users to help them get started

Prevent fraud and prohibited use within our Online Payment product offering

Designing and documenting processes

Requirements:

Smart, hard-working and fun-loving

Ability to work in a fast-paced environment

Diligent, with attention to detail

Resourceful and creative researcher with a "getting things done" attitude - one way or another

Extra plus for:

Experience from customer service

Extra-curricular activities (entrepreneurship, non-profits, student union, etc.)

Experience from a payments business, entrepreneurial experience, international background and extra language skills are meriting

Additional language skills

This is a full-time, paid temporary contract starting immediately and lasting3-6 months. For the right person there will be a good opportunityof turning into a permanent position.

Sounds interesting? Please send in your CV (1 page) and cover letter in English.

At iZettle, we celebrate and thrive off the individuality of everyone we work with. We value the impact that a diversity of experience, backgrounds, perspectives and ideas can have on our culture and on the products we build. We're an equal-opportunities employer, dedicated to fostering an environment where people can bring their whole personality to work; and where everyone can benefit from equal access to professional development.

Brief about iZettle:

We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 550 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ).

Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse

Publiceringsdatum
2018-07-12

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2018-12-29
Klicka på denna länk för att göra din ansökan

Kontakt
Joacim Andersson

Företag
iZettle

Adress
iZettle
Regeringsgatan 59
11156 Stockholm

Kontorsadress
Regeringsgatan 59, Stockholm

Jobbnummer
4247512

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