Request office manager for Consulting Services
Volvo Information Technology Aktiebolag / Chefsjobb / Göteborg
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hela Sverige At Consulting Services we host the Request Office of Application Delivery Gothenburg. The mission for request office is to handle, drive and track requests for professional services for the Volvo Group and selected external customers. The manager for the request office should drive an efficient request handling through the site and actively drive the process according to our competence and sourcing strategies.
The request office manager work close to the Global Request Office manager and all managers within Consulting Servicers Gothenburg as well as with the request offices at all sites.
The Request office manager is part of Consulting Services GOT management team reporting to CS GOT Site Manager and part of the functional Global Request Office team and functional reporting to Global Request Office Manager.
Request Office GOT handled about 2000 unique requests for professional services during 2011.
Main responsibilities are:
Manage and drive the Request Office process in Application Delivery GOT
Manage and track the use of external consultants on site AD GOT
Drive the request and staffing according to our sourcing strategy in close cooperation with all global sites within Consulting Services
Driving continuous improvement within the request handling process
Gather and follow local KPIs, report to different stakeholder e.g. CG GOT management team and CS Global Request Office
Profile:
Managers within the Application Delivery need to have the ability to create an efficient and trustful day-to-day cooperation in a geographically spread organization. This requires an understanding of how to bridge the gaps in an organization with cultural diversities and how to create team spirit and a common agenda. This position requires broad background from Volvo IT and previous experience from request handling, staffing and one-time deliveries. Management background from this areas as well as international experience will be considered as an advantage.
Characteristics
Proven ability to establish a good relation with your internal partners
Good knowledge of Volvo IT?s processes and methods
Proven ability to drive issues with energy and passion through our global organization
Proven ability to handle different stake holders and create win-win situations
Skilled in communications
Experience from project, staffing and request handling
Required leadership skills:
Have the courage and ability to communicate visions and objectives.
Have the capacity lead through Volvo IT?s values (Respect, Professionalism and Spirit
Be able to motivate and inspire the people in the team
Have capacity to execute against set targets.
Have a good capacity to plan and delegate.
Fluency in English is required
For further information please contact:
Bisse Rickardsson, Request Office responsible Gothenburg, phone: 031-322 51 69
Laila Karlsson, Global Request Office responsible, phone:031 322 57 02
Publiceringsdatum2012-06-01Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2012-06-15
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FöretagVOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
AdressVOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
40508 GÖTEBORG
KontorsadressASSAR GABRIELSSONS VÄG
GÖTEBORG
KontaktuppgifterTelefonnummer: 031-667000
Jobbnummer 1261403
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