Regional Customer Order Specialist
Axis Communications / Kontorsjobb / Lund
2016-02-04
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➡️ Klicka här för den senare publicerade platsannonsen "Regional Customer Order Specialist" (publicerad 2019-02-01) ⬅️
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hela Sverige About Axis Communications
Axis offers intelligent security solutions that enable a smarter, safer world. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers and carried through a global partner network. Axis has long-term relationships with partners and provides them with knowledge and ground-breaking network products in existing and new markets.
Axis has more than 2,000 dedicated employees in more than 49 countries around the world, supported by a network of over 75,000 partners across 179 countries. Founded in 1984, Axis is a Sweden-based company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website
www.axis.com .
Reference number: 1536
WHAT IS AXIS? Axis is a fast growing and innovative IT company with a global footprint. Our success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. At Axis our employees are innovative, dedicated and energetic and that's just the beginning. They are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers.
WHAT WILL YOU DO? As a Regional Customer Order Specialist based in Lund, Sweden, you will handle customer orders received from our distributors and internal orders from Axis and our subsidiaries. You will also be the main point of contact regarding orders, deliveries and order related queries. Your key interfaces will be our customers and Axis' Sales organisation, our Configurations and Logistic Centres, Purchasing, Logistics and Customs teams. Your main responsibilities are:
Responsible for a geographical area as well as a back-up for the rest of the team Customer service - handling customer queries in a professional way Order entry in our ERP-system, coordination with the Purchase-, CLC- and Logistics-teams to monitor and follow-up deliveries, order confirmations, shipments To mediate and coordinate between the customer and different departments within Axis Perform export control Establish and nurture a strong relationship with our distributors and Sales organisation Document and maintain instructions and routines according to organisational guidelines
This position involves a few days of travelling per year.
WHO ARE WE LOOKING FOR?
You have held similar roles in an international environment or within a global organisation with a minimum of 2 years' experience You have at least 2 years of experience of working in an ERP-system and good knowledge of Microsoft Office You are an experienced communicator with excellent written and spoken English and Swedish to manage international contacts in a multi-cultural environment. Other languages are beneficial You have capacity to handle multiple tasks simultaneously You effectively structure and prioritize your own work to meet deadlines and KPI's You are a problem-solver with the ability to cope with continuous changes
We believe that you are an administrative professional with highest focus on customer satisfaction and excellent understanding of customers' needs in different cultures. You have the ability to show initiative and possess a keen interest in driving improvements and streamlining internal processes related to your area in a structured way, always maintaining highest attention to detail.
As teamwork is crucial for Axis we believe it's important that you also possesses the ability to cooperate in a cross-functional environment, contributing to a good team spirit and stimulating work atmosphere.
THE GLOBAL ORDER DEPARTMENT You will be a part of the Global Order Team within Axis. The Central Order Team in Lund consists of ca. 14 people and together with the local Order teams based in Americas, Asia and Russia we form the Global Order Team.
WHAT CAN AXIS DO FOR YOU? In exchange for your dedication, Axis can offer you a job in an innovative and global organisation that takes great pride in delivering world class, high quality product and services to our customers. Working with us gives you an excellent opportunity to develop in an organisation promoting professional and individual growth. Come join us!
READY TO ACT? Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. Would you like to grow with us?
Find out more from our Global Order Manager, Matilda Hjelmström at +46 46 272 1800.
This recruitment is handled solely by Axis Communications AB, and we politely but firmly decline all calls from recruitment and consulting companies.
Varaktighet, arbetstid
Heltid Heletid
Publiceringsdatum2016-02-04ErsättningFast lön
Så ansöker duSista dag att ansöka är 2016-02-28
Klicka på denna länk för att göra din ansökanKontakt1. Matilda Hjelmström +46 46 272 1800
2. Emelie Säll +46 46 272 1800
FöretagAxis Communications
AdressAxis Communications
Emdalavägen 14
22369 Lund
KontorsadressEmdalavägen 14
Övriga kontaktuppgifter Jobbnummer 2654113
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