Quinyx is looking for a new star to join our international suppo
Quinyx AB / Butikssäljarjobb / Stockholm
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Upplands Väsby eller i
hela Sverige What you'll do!
• Support all international Quinyx customers in various channels (phone, emails, social media and on site if needed)
• Analyzing data and proactively ensure that customers are kept updated and are happy with Quinyx
• Assist in building the team's processes and procedures to ensure a fantastic customer service
• Escalate errands to other areas of Quinyx and make sure these are handled upon
In order to succeed in this team, you must have the passion and energy to work in the entrepreneurial and fast paced environment that is Quinyx and always be able to walk the extra mile for your colleagues and our customers!
We work in creative, autonomous teams who love what they do. We always stay close to our customers and believe in a long term partnership to make sure they get full use of our product.
We're a multicultural team from various parts of the world who all come together to create the best possible Workforce Management solution. We have fun together whether it's during a workshop, playing ping-pong, going for a run with a colleague or at one of our epic parties. This is how we stay creative!
We think it's great you have your free time where you can reload, relax and maybe come up with some new awesome ideas!
• You are passionate about customers and service
• You thrive under responsibility
• You're a great communicator, patient and pedagogical
• You're a great collaborator with an ability to work and prioritize under a hectic work environment
• You're analytical, with a never-give-up mind-set
• You will need to be fluent in English and Swedish
The WOW-factor!
• English as your first language
• Experience from an international B2B customer service
• A high general knowledge and interest in IT systems
Quinyx is revolutionizing the way we work! We are a fast growing tech company that enables customers to schedule, report time and dynamically forecast optimal labor costs against sales, always with a smiling workforce!
Today, Quinyx has over 200,000 users in seven countries with customers such as McDonald's, GANT, Rituals, FedEx, SF Bio, Sats and Burger King just to name a few. We're now looking for a great Customer Services Advisor based in Stockholm, Sweden and as we're growing fast you will be an integral part of a company set out to make our international customers Enjoy Work even more :)
Please pop across your CV and cover letter as soon as possible!
If you have any questions about this role please contact Karin Wintle, HR Manager at Quinyx on
karin.wintle@quinyx.com or Annika Kastlund, Customer services manager,
annika.kastlund@quinyx.comPubliceringsdatum2017-08-09Så ansöker duSista dag att ansöka är 2017-09-10
Ange följande referens när du ansöker: Customer services advisor
KontaktAnnika Kastlund
annika.kastlund@quinyx.comFöretagQuinyx AB
AdressQuinyx AB
Vattugatan 17
11152 STOCKHOLM
KontorsadressVattugatan 17
Jobbnummer 3634451
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