Project Manager It Service Management

Hays AB / Datajobb / Solna
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Tasks and Deliverables by the Consultant

The main tasks of the future Project manager IT Service Management within the ICT Infrastructure team will be:

to sustain the development/maintenance of the ICT Service Catalogue;
to develop and agree internal as well external Service Level Agreements;
to manage the development and implementation of the IT service management methodology ITIL;
to manage the portfolio of ICT-I related service management projects;
to support further development of the Service Management Tool Landesk Service Desk Console.

Required expertise of the consultant

The ideal consultant should have the following skills

1. Good knowledge and experience with the design of the Service Management Tool ?Landesk Service Desk Console?;

2. Good knowledge and experience using Crystal Reporting Tools;

3. Holding ITIL expert certificate;

4. Holding a recognized project management certification;

5. High level of service orientation;

6. Experience of working in an international working environment;

7. Experience of working in a public sector environment.

8. English speaking and writing skills.

Estimated timeframe from 01/02/2013 until 31/01/2014. Apply as soon as possible with an Europass CV, no later then 10/11 2012.

Publiceringsdatum
2012-11-07

Arbetstider och omfattning
Visstidsanställning 6 månader eller längre
Heltid

Ersättning
Fast lön

Så ansöker du
Ansökan kan skickas till e-postadress: christian.bergius@hays.com

Kontakt
Christian Bergius, 0858804341, christian.bergius@hays.com

Företag
Hays AB

Adress
Hays AB
STUREPLAN 4C
11446 STOCKHOLM

Kontorsadress
STUREPLAN 4C
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-58804300
Faxnummer: 08-58804399
E-postadress: stockholm@hays.com

Jobbnummer
1385425

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