Project Manager - Global E-Commerce
Co-Worker Technology Sweden AB / Datajobb / Stockholm
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We are looking for a coordinator that can take on the role as Operational Readiness during a period of 6 months within our new global e-commerce solution (GOE). The new e-commerce solution will serve as base for further online expansion for the customer brand. The position is based in Stockholm, Sweden, but travel may be necessary to Borås, Sweden.
Operational readiness in general is about supporting and proactively helping the line organization understand and get prepared for a change to come.
As IT Operational Readiness within the service area Global Online Expansion you are responsible for ensuring that the IT line organization is ready to use and maintain the Global Online Expansion solution. IT OR is most active during the transition period to ensure handover of new or changed functionality of the solution and updating the supporting Service Management processes if needed.
The new platform is under construction as a part of the Global Online Expansion (GOE) program, a large business and IT program for establishing e-commerce sites for the customer brand in selected countries. The platform, GOEP, will be built, maintained and operated by an external provider. It will furthermore have interfaces towards several IT applications as well as third party applications.
To be successful as IT OR you have to have great coordination and communication skills and also a good knowledge of IT processes.
WORK TASK
For each transition phase within the program/project the OR IT should
• Perform an IT Impact analysis and identify stake holders
• Identify needed changes in way of working and coordinate the implementation
• Provide information needed for IT and business to understand new system support
• Coordinate and perform handover to IT line organization including securing that:
• IT Global Helpdesk has received and accepted new and updated documentation and processes
• CMDB is updated
• User Access Management processes are set and communicated
• Information classification is performed
• Policy exceptions (if needed) are administrated
• Supplier and customer process descriptions for Incident, Change, Problem and Release Management, etc. are updated
• Impacted IT roles (SAR, ISR, OAR, TSR, IT architect, etc.) have received and accepted new and updated documentation and processes
• Support handover to business line organization
• Follow up on the supplier transition progress and act as a first escalation point for the supplier transition responsible
• Maintain an overall status view for Operational Readiness IT including:
• Time plan
• Action list
• Follow up on action list and time plan
• Training
• Support the program/project with decision and mile stone material to secure a correct status report from an Operational Readiness perspective.
• Act as a point of contact between the project/program and IT line organization
To be able to fully perform the above tasks IT OR will need to work independently, but in close relationship with the business side, suppliers, GOE program and projects and customer maintenance areas that also deliver to GOE e-commerce solution.
SPECIFIC COMPETENCE
• Experience of working with external suppliers of IT services
• Great coordination skills
• Strong communication- and relationship building skills with a business oriented mindset
• Knowledge of IT Processes (Change, incident, problem, service request, configuration management etc.)
• Preferably good knowledge in ITIL
• Experience of working in l
Publiceringsdatum2014-03-06Arbetstider och omfattningVisstidsanställning 6 månader eller längre
Heltid
ErsättningFast lön
Så ansöker duAnsökan kan skickas till e-postadress:
nidhi.soni@co-workertech.comFöretagCO-WORKER TECHNOLOGY SWEDEN AB
AdressCO-WORKER TECHNOLOGY SWEDEN AB
AUGUSTENDALSVÄGEN 24
13152 NACKA STRAND
KontorsadressAUGUSTENDALSVÄGEN 24
NACKA STRAND
Övriga kontaktuppgifterTelefonnummer: 070-4324414
E-postadress:
info@co-workertech.com Jobbnummer 1799521
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