Project Manager - EUS
Hcl Technologies Sweden AB / Datajobb / Göteborg
Observera att sista ansökningsdag har passerat.
Visa alla datajobb i Göteborg,
Mölndal,
Partille,
Kungälv,
Lerum eller i
hela Sverige Visa alla jobb hos Hcl Technologies Sweden AB i Göteborg,
Skövde,
Helsingborg,
Linköping,
Malmö eller i
hela Sverige HCL is the world's largest entrepreneurship and Infrastructure Services division at HCL has managed IT infrastructure operations for more than 250 customers over the past two decades. HCL is driving value to businesses in Sweden's highly competitive economy by delivering information and communications technologies that are helping them build efficiencies, reach newer markets, and gain a competitive edge. HCL has established offices in the cities of Stockholm, Gothenburg, and Helsingborg to cater to its Swedish customers' business needs. As part of HCL's commitment to the Nordic region, the company has had a legal entity and a collective labor agreement in Sweden since 2012.
HCL's Nordic journey began in 1999 with a regional headquarters in Stockholm. Today we have 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers.
We have a role for Project Manager - EUS in Gothenburg, Sweden, please find below the details:
• Graduate/ Post graduate in any discipline
• Excellent interpersonal skills
• Good Planning, Communication Skills, Problem Solving, Drive for results, standing along and Directing Others
• Good experience in managing projects involving user data migrations, application management, IAM platform upgrades, upgrade & integration of printing platforms, end user support.
• Understanding of MS AD, SCCM, Intune, SCOM, EMS, O365, Windows deployment services, Antivirus, client encryptions, windows 10 and Mobility management.
• Understanding of SharePoint, exchange, Cisco, hybrid, cloud, printing protocols and print server technologies.
• Understanding of authentication, authorization and auditing protocols, IBM ISIM and services integration.
• Should possess basic knowledge of end user computing technologies (support user access to services, applications, and data on any device and client locations)
• Determine business requirements, identify strategies, manage/negotiate schedules and provide on-going coordination, manage risks & issues, resource requirements
• Drive meetings with Architects & SMEs
• Discuss and understand application dependencies and third party dependencies for application migration.
• Able to schedule and run client meetings, capture minutes of meetings and conduct regular follow-ups
• Prepare detailed work task list for projects
• Coordinate closely with all stakeholders to ensure successful execution of activities on time and capture defects
• Good Customer handling skills
• Oversee and drive Value Adds and Continual Service Improvement Plan
• To be the Key contact for all problems and queries for all operations related issues
• ITIL certification preferred Handle customer escalations and fix the problems with appropriate solutions on day to day operations
• Intermediate skill in service operation and CSI
• Understanding of service now framework and operations
• Understanding SLO, SLA, KPI, KPO on support operations
• Prepare status reports and review it with client on weekly/monthly basis
• Effectively address conflicts among teams' and create a win-win situation
• To ensure that all responsibilities and project deliverables are completed within SLAs
• To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyse the deviation to plan strategies to reduce deviation
As a person, you are structured and organized, communicative and you are a team player. You have a positive attitude and high working moral.
Do you find this role interesting and suitable? Kindly apply sharing your resume with
Kailashkenjale@hcl.com/
swati-d@hcl.com For any information regarding the role please reach out to
DeepeshSh@hcl.comUnion representatives for Gothenburg:
Emil Bergvall -
emil.bergvall@hcl.comVaraktighet, arbetstid
Permanent
Publiceringsdatum2018-08-09Så ansöker duSista dag att ansöka är 2018-09-08
KontaktSwati-d@hcl.comkailashkenjale@hcl.comFöretagHCL Technologies Sweden AB
AdressHCL Technologies Sweden AB
11134 STOCKHOLM
KontorsadressSveavägen 21 4 TR
Jobbnummer 4282339
Observera att sista ansökningsdag har passerat.