Product Specialist – Thermal Cameras (ref: 377)
Axis Communications Product Management / Elektronikjobb / Lund
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hela Sverige Visa alla jobb hos Axis Communications Product Management i Lund About Axis Communications
Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.
Axis is a Swedish-based company, operating worldwide with offices in more than 20 countries and cooperating with partners in more than 70 countries. Founded in 1984, Axis is listed on the NASDAQ OMX Stockholm.
For more information about Axis, please visit our website at
www.axis.com.Reference number: 377
JOB DESCRIPTION
As Product Specialist for our thermal cameras product category you will work in an international environment handling support cases, normally of a high complexity, escalading from our local support teams worldwide. You will test and verify customer problems and work in close connection with our R&D department prioritizing and solving difficult support cases.
Your work can in short be divided into three different areas:
• Customer cases: Solve and prioritize support cases of a high complexity. You either solve them on your own or in close cooperation with R&D.
• Driving competence: Create training material, hold special training sessions and write technical notes, FAQs and white papers.
• Maintain and develop product functionality: Help Product management to identify, plan and prioritize new and maintaining existing product functionality. Further you take part in the development project as an expert on end user, needs and expectations.
The role involves limited travelling, up to 20 days a year.
YOUR QUALIFICATIONS
We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service minded attitude and that you are practical when it comes to technical matters, since there will be hands-on product evaluation. It is of great value if you have technical knowledge and experience from working with thermal cameras/IR technology and Axis products.
You have social skills and ability to manage and perform in a multi cultural environment with international contacts. You are always open to customers and colleagues, contributing good team spirit and a productive environment. Furthermore we believe you have:
• At least 5 years of working experience, primarily working directly with customers.
• Good technical understanding and experience from testing and product evaluation.
• Excellent English skills, written and verbal.
• Experience from working in development projects and creating training material is an advantage.
WHAT CAN AXIS DO FOR YOU?
This is a great possibility to take part in supporting and developing a central part of our products functionality together with a focused team still having the support of a larger organization. If you seek a challenge and want to be part of a great entrepreneurial spirit this is a chance of a lifetime. In Addition we can offer a truly global environment working with the latest technology in complex systems and applications. Come join us!
READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.
Find out more about the position from our Director of Video Products, Erik Frännlid at 046- 272 1800.
Publiceringsdatum2010-05-21Arbetstider och omfattningHeltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2010-06-06
Ansökan kan tyvärr inte göras via e-post.
Ansökan sker via företagets webbplats.
KontaktErik Frännlid, +46 46 272 1800
FöretagAxis Communications Product Management
AdressAxis Communications Product Management
Emdalavägen 14
22369 Lund
Jobbnummer 657055
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