Product Specialist NIR
Foss Analytical AB / Kemiingenjörsjobb / Höganäs
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hela Sverige Visa alla jobb hos Foss Analytical AB i Höganäs The Family owned FOSS group is the world leader as supplier of dedicated, high tech analytical solutions which measure and control the quality and production of agricultural, food, pharmaceutical and chemical products, which supports the best utilization of food products - and at the same time ensures a high standard of food's safety and quality. Headquarter is domiciled in Hiller d, Denmark.
The products are marketed by 23 FOSS sales and service companies around the world together with an extensive global net of distributors. FOSS works diligently with innovation and development as basis for its growth.
Foss Analytical söker en Product Specialist NIR
You will be part of a cross functional team of specialists. You will collaborate closely with other Product Specialists, Service Engineers, and Chemometry Specialists.
Your specific role will be to represent a subset of our NIR instruments, thus supporting our customers in terms of instrument usability, collect knowledge and input from the market and actively solve customer problems when it comes to user problems or calibration malfunctions, tender inputs, documentation updates, etc.
As FOSS acts on a global basis and network solutions for management and synchronization of instruments and analytical results becomes more and more relevant, you will also have the responsibility of supporting and ensuring usability of network solutions.
Your main tasks will be:
Taking active ownership of existing products within the NIR portfolio. Participation in product development projects, providing the customer perspective. This includes active involvement in product launch teams, field trial activities and implementation of user trainings. Second line support contact for all usability related problems related to the software, managing requests from our online HelpDesk system. Managing user documentation and manuals to best available quality. Support our sales organization with product knowledge, input to tenders and planning.Provide product trainings.
Your daily work base will be in Höganäs, with an expected number of approximately 50-80 travel days per year, whereof some to our head office in Hiller d.
We expect you to have:
Strong customer understanding, including business and production processes.
Documented experience from analytical instrumentation within the grain and feed sectors. Drive for improvements and creative solutions to problems.
Relevant education, B.Sc. or similar within Food Science, Chemistry or Electronics.
The ability to learn quickly and understand complex systems.
The role is demanding and will require you to effectively support many different solutions being able to overview measurement chains as well as user situations.
A flare for ensuring that all user documentation meets the highest expectations.
Fluency in English, written and spoken. Proficiency in other languages is an advantage. Working knowledge of IT and networking solutions for instrumentation is an advantage.
Ansökan via
www.foss.dk/jobsSenast: 2011-11-30
Publiceringsdatum2011-11-08KontaktFunktion: People Manager
Namn: Mikael Persson
Telefon: 042-36 17 27
Funktion: Facklig representant för Sveriges Ingenjörer
Namn: Martin Lagerholm
Telefon: 042-36 16 35
Funktion: Facklig representant för Unionen
Namn: Ronny Pradon
Telefon: 042-36 16 35
Arbetstider och omfattningTillsvidare
Heltid
Tillsvidare.
TillträdeEnligt överenkommelse.
ErsättningFast lön
Enligt överenkommelse.
Så ansöker duSista dag att ansöka är 2011-11-30
Ansökan via
www.foss.dk/jobs senast 2011-11-30.
Ansökan kan tyvärr inte göras via e-post.
KontaktKatrine Karlsson, personal HR,
kkn@foss.dkMikael Persson People Manager 042-361727
Martin Lagerholm fack repr Sveriges Ingenjörer 042-361635
FöretagFOSS Analytical AB
AdressFOSS Analytical AB
Box 70
26321 HÖGANÄS
KontorsadressPål Anders Väg 2
KontaktuppgifterTelefonnummer: 042-361500
Faxnummer: 042-342885
Jobbnummer 1073907
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