Product Specialist, Camera – Product Management
Axis Communications / Datajobb / Lund
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hela Sverige About Axis Communications
As the market leader in network video, Axis is leading the way to a smarter, safer, more secure world — driving the shift from analog to digital video surveillance. Offering network video solutions for professional installations, Axis’ products and solutions are based on an innovative, open technology platform.
Axis has more than 1,400 dedicated employees in 40 locations around the world and cooperates with partners covering 179 countries. Founded in 1984, Axis is a Sweden-based IT company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website
www.axis.com.Reference number: 843
WHAT IS AXIS?
Axis is not just a company - Axis is a culture, Axis is a way of life. The employees here are innovative, dedicated and energetic and that’s just the beginning. Our employees are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. We allow and promote independent thinking; we seek to act as one,
to be always open, and to think big!
Right now we’re looking for the right person to fill an opening position as a Product Specialist, Camera within our Product Management organisation.
WHAT WILL YOU DO?
As Product Specialist for Axis fixed camera products you will work closely with the product manager, managing the life of existing products and providing valuable input to the definition of new ones. All Axis video products are designed in-house and as part of the R&D projects you are expected to provide expert input on customer needs and issues as well as represent product management. You will also be responsible for handling the complex support cases escalated from our local technical service teams worldwide. Your work can be divided into four general areas:
• Solve customer cases: Solve and prioritize support cases of a high complexity, either on your own, or in close cooperation with Axis engineers.
• Take part in the development of new products and new firmware, as an expert on customer needs, expectations and requirements.
• Maintain and develop product functionality: Identify new requirements, plan for new and maintain existing functionality, assist in pre-sales issues, etc.
• Drive competence: The product specialist team owns the internal and external product information pages and writes technical notes, FAQs and white papers.
The position involves limited travelling, up to 15 days a year.
WHAT ARE WE LOOKING FOR?
We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service minded attitude and that you are practical when it comes to technical matters, as you will need to do hands-on product testing and product evaluation. It is of great value if you have technical knowledge and experience from working with IP video technology and/or Axis video products.
You have great social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment. Furthermore we believe you have:
• At least 5 years work experience.
• A pedagogic approach, both spoken and written, when explaining technical matters
• A deep understanding of technical matters and preferably experience of test procedures, trouble-shooting and product evaluation.
• Experience from working in development projects and of creating training materials
• Interest in and experience of documentation, including reviewing manuals and guides, updates and corrections to web pages, web-based tools, internal support information, etc.
• Excellent English skills, written and verbal.
• Swedish language skills: not essential, but a distinct advantage.
WHAT CAN AXIS DO FOR YOU?
This is a great possibility to take part in supporting and developing a central part of our product portfolio, together with a focused team with the support of a larger organization. If you’re looking for a challenge and want to be part of a great entrepreneurial spirit, this is a chance of a lifetime. In addition we can offer a truly global environment working with the latest technology in complex systems and applications. Come join us!
READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.
Find out more about the position from our Manager Product Specialists, Stefan Carlsson at 046- 272 1800.
Send your application before April 5.
Publiceringsdatum2013-03-08Arbetstider och omfattningHeltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2013-04-05
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktStefan Carlsson +46 46 272 1800
FöretagAxis Communications
AdressAxis Communications
Emdalavägen 14
22369 Lund
Jobbnummer 1488206
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