Product Manager / Customer Experience Manager
Paradox Interactive AB / Organisationsutvecklarjobb / Stockholm
2018-07-10
Observera att sista ansökningsdag har passerat.
➡️ Klicka här för den senare publicerade platsannonsen "Product Manager / Customer Experience Manager" (publicerad 2018-07-20) ⬅️
Visa alla organisationsutvecklarjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Paradox Interactive AB i Stockholm As a Product manager for our Customer Experience (CXM) you will be at the heart of our player services and direct distribution teams. Some people would call this role Product Owner, Producer or Customer Experience/Service Manager. We build the services inviting the player's to stay with us when leaving the games, therefore we talk about Customer Experience Management (CXM). You will be the Product Manager for a number of touchpoints (websites, apps, services) driving retention and revenue by providing a great experience. Working closely with the game teams we invest in adding new experience with every release we make. You will have your own team, required to deliver on time and to quality.
In other words you would own:
The vision of your services and apps
The backlogs and release schedule of your services
Defining and staff the competency and resources needed to deliver on your vision
Facilitating and managing communication of features and advocating for what's best for the player
Work together with project managers, data scientists, developers, partners and other stakeholders on a daily basis
Identifying bottlenecks and risks proactively based on the information at hand
Reporting and budget follow up according to established company processes
Required qualifications
• Experience from being the project or product manager of several projects with the portfolio to show it
• Track record of building great user experiences
• Experience working with Jira, MS Project or other relevant project planning tools (we prefer cloud based solutions)
• Performance-driven mindset with the personal touch, you motivate people
• Being a great teamplayer making people feel awesome
Your ability to put yourself in our players' position, and understand a fun, engaging and awesome user experience is part of your qualities. Your soft skills will come in handy when working with strong creative minds, and you are used to killing darlings in a way that win acceptance.
We strive for diversity on the team, please include your oddities with your personal letter, portfolio and CV =)
With portfolio we'd love it in the form of a onepager outlining your most relevant projects for the role.
Paradox Interactive is a leading global publisher of PC-based strategy games. World-renowned for its strategy catalog, the company holds a particularly strong presence in the United States and Europe. We have offices in Stockholm and Umeå, Sweden. We work with renowned distributors world wide and are present on all major digital download portals. We share a passion for gaming and gamers and our goal is to provide deep and challenging games with hours of gameplay to our growing 2 000 000 + member community.
Publiceringsdatum2018-07-10Så ansöker duSista dag att ansöka är 2018-07-24
Klicka på denna länk för att göra din ansökanFöretagPARADOX INTERACTIVE AB
AdressPARADOX INTERACTIVE AB
Åsögatan 108
11829 STOCKHOLM
KontorsadressVästgötagatan 5
Jobbnummer 4252831
Observera att sista ansökningsdag har passerat.